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Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Position Purpose

Liberator Medical Supply, a BD company, seeks a passionate and strategic Software Quality Assurance Manager to lead the charge in building best-in-class applications for customers.

In this crucial role, you'll be at the forefront of ensuring the quality and reliability of our software solutions. You'll meticulously lead the testing of our products to identify and address defects, ensuring they meet our highest standards of performance, reliability, and usability. Your work will directly contribute to delivering a seamless and positive experience for our customers, helping us achieve our mission of providing innovative and dependable software solutions.

This is a unique opportunity to be at the forefront of healthcare e-commerce. You'll apply your expertise in software testing to deliver a frictionless customer journey through seamless integration with external systems and APIs.

The ideal candidate has a passion for software quality, digital technology, analytics, and using them to improve customer experience. This is a highly visible business impacting position, and we are seeking an agile practitioner, who fosters teamwork, and can build strong interpersonal relationships with leadership, stakeholders, and technology teams. You will have a focus on building the right functionality in the right order and helping overcome obstacles. You must be highly analytical, thorough, and naturally curious with the ability to improvise and develop creative solutions when common approaches fail. Exhibiting a preference for pragmatism over idealism during uncertain times, maintain an unwavering curiosity and genuine passion for developing your skill.

Primary Duties and Responsibilities

• Establish and maintain a culture of quality excellence within the organization.

• Mentor, guide, and build a team of QA and SDET engineers, fostering their professional growth and development.

• Develop, implement, and own a comprehensive test automation strategy to ensure product quality, performance, and reliability.

• Implement robust versioning practices for test automation steps to ensure smooth promotion through development environments.

• Proactively communicate updates and deliver quality metric reports to leadership. Leverage data to identify quality gaps and implement strategic improvements.

• Contribute to the development and execution of test cases.

• Drive and manage release activities, ensuring high-confidence sign-off.

• Own and maintain testing frameworks, tools, and infrastructure for automated test executions.

• Ensure comprehensive manual and automation test coverage, overseeing the execution of feature, regression, and UAT testing.

• Collaborate closely with development teams to integrate testing seamlessly into the development lifecycle.

• Take ownership of test reports, analyze quality metrics, and drive continuous improvement by evaluating root cause analysis to identify underlying issues and implement targeted solutions.

• Oversee the creation, maintenance, and security of test data which mimics real-world scenarios and customer usage patterns.

• Continuously evaluate and optimize QA processes to improve efficiency and effectiveness.

• Demonstrate strong technical proficiency in software development methodologies, design patterns, and automated testing tools.

• Stay up to date with the latest advancements in testing tools, HIPAA regulations, and secure testing practices.

Reporting Relationship Responsibilities

• Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

Minimum Requirements or Qualifications

• Have a bachelor’s degree in computer science, software engineering, or related field (or equivalent work experience).

• A minimum of 8 years of experience in Quality Assurance.

• At least 5 years of experience as a QA Manager, with a proven track record of successfully implementing and managing agile testing processes, fostering collaboration, and delivering high quality solutions.

• Proven experience in software quality assurance management, with a focus on automated testing.

• Strong understanding of SDLC processes and software testing standard methodologies.

• A passion for quality and a commitment to delivering exceptional customer experiences.

• Deep understanding of automated testing frameworks, tools, and methodologies.

• Strong experience with RESTful and SOAP API integrations.

• Ability to work independently and manage multiple priorities.

• Strong technical background in software development, including object-oriented programming and design principles.

• Experience implementing and managing test automation using AccelQ is a significant advantage.

• Proficiency in Jira and familiarity with CI/CD tools (Azure DevOps, BitBucket, Copado) a plus.

• Experience with Salesforce (Commerce, Health Cloud, Service, Experience, and Marketing Clouds), MuleSoft, Azure technologies (.Net, Functions, Service Bus, CosmosDB), APIs (SOAP & REST), and legacy WinForm application testing a plus.

• Previous experience in the healthcare industry or familiarity with healthcare-related processes and data preferred.

• Experience managing onshore and contracted QA teams in different countries and working collaboratively with geographically distributed development teams.

• Excellent communication and collaboration skills, capable of effectively engaging with technical and non-technical collaborators.

• Proven track record of successfully leading QA efforts on large-scale.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit  https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#CLOLI

Primary Work Location

USA FL - Stuart Airport Road

Additional Locations

Work Shift

US BD 1st Shift 8am-5pm (United States of America)

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/benefits) .

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

Salary Range Information

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.