Job Information
Ingersoll Rand Field Service Technician in Sunderland, United Kingdom
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Summary
As the Field Service Technician, you will be responsible for carrying out the planned and unplanned maintenance activities of our equipment. You will have the knowledge and skills to service, repair and fault find all mechanical Haskel and BuTech related products whilst maintaining a high level of theoretical and technical support to our customer base whilst carrying out service visits.
Responsibilities
(No more than 8 bullet points on the Main Areas of the job)
Carry out on site servicing of equipment
Answer technical queries from customers and provide over the phone support
Install and commission Haskel equipment
Respond to breakdowns in line with service agreements
Ensure all health and safety policies are adhered to on site and in the factory
Carry out user training where required of Haskel systems
Basic Qualifications
(Essential qualifications, language, driving licence etc)
Driving licence
HNC/HND in mechanical engineering (Desired)
Knowledge of liquid pumps, gas boosters and air amplifiers
Haskel system knowledge
Butech knowledge
Travel & Work Arrangements/Requirements
UK and Europe travel expected depending on service requirements, expectation to be away 50% -75% of the time
Key Competencies
Absolute KEY skills needed for role
Clear communicator
Customer focused
Good systems knowledge
Quality driven
Knowledge of P&ID’s
Excellent analytical and trouble shooting skills
What we Offer
25 days holiday and bank holidays (Option to purchase additional 5 days)
7% Employer pension contribution
Westfield Health medical cash plan cover
Death in service benefit of 4 x salary
Cycle scheme (after probation period)
Electric car scheme (after one year of employment)
10% of salary in shares (after one year of employment)
Employee assistance program
Enhanced maternity & paternity policies
LinkedIn Learning access
Company Van
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.