Philips Operation Officer, CSA in Suzhou, China
In this role, you have the opportunity to
Be a part of team to support the sales team achieve the sales target under compliance.
You are responsible for
Service contract booking in the SAP system after double check the contract content and approval flow;
Discount requisition for sales team based on the requirement;
Paid job booking once supporting document is complete;
DMR report collection and tracking monthly, work closely with sales them to get DMR cleaned as soon as possible;
DMR inquiry according to request;
Kinds of questions clarification from sales or other team with high efficiency;
Maintain team KPI ( on time delivery and contract booking accuracy)
Other tasks assigned by the manger
You are a part of
You have a direct reporting line to the contract manager.
To succeed in this role, you should have the following skills and experience
Bachelor’s Degree & minimum of 3 years’ experience in the business operation or related functions, medical device industry would be preferred;
Ability to prioritize the daily work to achieve “customer first”;
Excellent verbal and written communication in English;
Strong problem solving and negotiation skills with different teams;
Ability to work well independently & in a team setting;
More flexible to handle kinds of problems during daily work with high efficiency;
In return, we offer you
We offer experiences and opportunities that add many unexpected and enriching moments to our employees’ lives. Especially when the innovative health technologies and solutions they help develop benefit their own friends and family.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.