Job Information
Syracuse University Daytime Supervisor in Syracuse, New York
The Daytime Supervisor for the Department of Learning and Academic Engagement (LAE) is responsible for the management and oversight of all LAE-staffed patron service points during the daytime hours Sunday through Thursday. In collaboration with the evening/weekend supervisor, the daytime supervisor creates and maintains the hourly schedule for department service points, including physical desks and online chat. The supervisor directly supervises, trains, and supports 3 library technicians and several graduate student employees. The supervisor regularly staffs the department's service desks and chat service, providing research and technology assistance to patrons and provides support for events and outreach activities coordinated by the department. The individual in this position works as part of a collaborative team with the other department supervisors, communicating regularly to share important information and ensure continuity in service and department operations.
Library / Libraries