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Syracuse University Project Operations Manager in Syracuse, New York

The Office of the Chief Operations Officer is seeking an experienced Project Operations Manager to lead project team efforts within the division and support the implementation and maintenance of process improvement initiatives. Detail-oriented and proactive, this role will rely on well-honed analytical aptitude to assess complex situations to manage both moderate and large-scale projects, effectively develop and manage timelines, and provide regular progress updates to critical stakeholders. This role will create synergistic relationships with Division leadership, project leaders and key stakeholders, including the Communications Director, to ensure compliance of all printed materials with University Brand Guidelines, suitable for presentation to University Senior Leadership and Trustees.

This position is responsible for researching and analyzing the operational activities of the business to support process efficiency and overall optimization of operations. This role will review current policies, operating procedures and develop efficiency changes and implement new policies and procedures as needed. Prior experience working in the hospitality sector (business dining, healthcare, higher education) with contract services management companies such as Compass, Aramark, or Sodexo would be highly advantageous.

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