Job Information
SUNY Upstate Medical University Staff Assistant 2 - Radiology in Syracuse, New York
Job Summary:
This position will be responsible for answering calls coming into the Radiology Reading Rooms. Will represent Radiology in a positive and helpful manner to all callers and perform a wide variety of call center services (i.e., take messages) to assist callers. Will answer, triage and transfer all incoming calls to the appropriate Radiologist and/or Radiology Resident, acquiring the appropriate information as needed to assist both the attending/resident and the caller. Must be proficient with multiple software programs for call processing and documentation.
Minimum Qualifications:
Associates Degree and 2 years of relevant experience preferably in a health care setting; or, equivalent combination of education and experience. Must have the ability to manage multiple priorities, have excellent communication and computer skills.
Preferred Qualifications:
Work Days:
40 hrs/week; Night Shift. Specific days/hours to be determined. Will be required to work weekends and holidays on a rotational basis. Overtime may be required based on departmental needs.
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.