Cabela's Customer Service in Tacoma, Washington
Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
Secure all firearms brought into the store with trigger locks
Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
Greet all customers as they enter the store in a friendly and outgoing manner
Handle customer's merchandise returns; complete refund / exchange paperwork
Sort returns by category and return to proper area
Sell appropriate Hunting and Fishing Licenses
Handle and administer all incentive and reward programs
Remains product knowledgeable
Aware of advertised sales
Keeps work area clean, neat and well stocked with supplies
Follows all Company Policies and Procedures
Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs
making product recommendations based off this analysis
promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up
ALL OTHER DUTIES AS ASSIGNED
- Minimum Degree Required: High school diploma or equivalent experience.
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers.
Ability to operate computerized Point of Sale register system
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers.
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in low or high temperatures
Occasionally work in noisy environments
Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT :
- Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Health Savings Account
Flexible Spending Account
401k Retirement Savings
Paid sick time
Bass Pro Cares Fund
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at email@example.com.
Bass Pro Shops