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UnitedHealth Group Associate Communications Specialist - Taguig City, NCR in Taguig City, Philippines

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The resource is responsible for effectively and efficiently managing the development and distribution of a variety of real-time communications in a time-sensitive environment. You will be responsible for providing strategic communications counsel, writing and editing, securing approvals from our review panels and coordinating design and production. Communications may include updates to policies and procedures, system and process changes/updates, new program launches, and so much more. But wait, here is where your creativity comes into play. We’d like your collaboration on training scripts and project position statements, so strong writing, grammar and editing skills are a must.

The specialist must be able to express themselves well and will be expected to actively participate on various work groups and committees throughout the organization to ensure that issues/programs affecting production are communicated effectively via the appropriate communications channels. You must be adept in communications planning and implementation and have experience juggling multiple priorities while handling time-sensitive requests. This individual will also provide input that offers value to projects being handled by fellow members of the communications team. Generally, work is self-directed and not prescribed.

Primary Responsibilities:

  • Creation, implementation and management of communications plans

  • Writing / editing / proofreading a variety of communications to ensure adherence to quality standards and AP style guide of writing

  • Collaborating and offering expert communications counsel to stakeholders

  • Work directly with client for heavy content changes

  • Keep a finger on the pulse of the project and proactively notify stakeholders when work is delayed

  • Obtaining appropriate approvals for distribution

  • Work with complex issues

  • Consistently look for greater process efficiencies and take new ideas from concept to reality

  • Serve as a resource to others

  • Adhere to Communications Policies and Protocols

  • Store communications in appropriate shared sites

  • Maintain the Communications Mailbox, KnowledgeNow, various SharePoint sites, etc.

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • 1+ years of marketing, editing or copywriting experience

  • Experience working across multiple regions / states for a large organization

  • Excellent communication skills (written and verbal)

  • Intermediate proficiency with MS Excel (sorting, filtering, create and edit spreadsheets), Word (use of tables), PowerPoint (create and edit) and Outlook (calendaring and email)

  • Ability to work in a fast-paced, virtual environment

  • Ability to work from 8:00 am to 4:30 pm CST, Monday - Friday with weekends, holidays and overtime as needed

Preferred Qualifications:

  • Bachelor's Degree

  • Creative and script writing experience

  • Experience in the healthcare industry

  • Thorough understanding of Pharmacy Benefit Management business

  • Professional maturity

  • Enthusiasm for working collaboratively as part of a team

  • Strong time management skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2021 Optum Global Solutions (Philippines) Inc. All rights reserved.

Job Keywords: Associate Communications Specialist, Communications Specialist, Comm Specialist, Marketing, Editing, Copywriting, Proofreading, Communications, Communication, MS Office, Taguig City, NCR, National Capital Region, Night Shift