Job Information
Wells Fargo Operations Associate Manager, Sanctions COE in Taguig City, Philippines
About the role:
- Wells Fargo is seeking an Operations Associate Manager. This job is responsible for activities that support the operational infrastructure, performance, and efficiency.
In this role, you will:
Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance
Ensure timely completion, quality and compliance within the operation area
Work independently on moderately complex issues and projects
Identify opportunities for process improvement and risk control development and escalates issues to senior management
Provide training, performance, evaluation and coaching of less experienced team
Make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations management
Leverage interpretation of policies, procedures, and compliance requirements
Collaborate and influence all levels of professionals including senior managers
Lead team to achieve objectives
Manage allocation of people and financial resources for Operations
Mentor and guide talent development of direct reports and assist in hiring talent
Required Qualifications:
Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Leadership experience
Desired Qualifications:
Bachelor's degree holder, preferably business course - Banking, Accounting & Finance, or other related discipline
Over five (5) years of people management experience in Sanctions Screening Operations
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Strong attention to detail and accuracy skills
Ability to work effectively in a team environment
Knowledge and understanding of Office of Foreign Asset Control (OFAC) compliance
Knowledge on Message types like SWIFT, FED WIRE, CHIPS, Telex, ISO and IntelliTRACS system an advantage
Fluent in both verbal and written communication skills
Proven management skills with ability to analyze issues and provide solution in a tactful manner
Ability to work independently and provide support on flexible hours/working days
Demonstrated leadership and interpersonal skills
Well organized, proactive, constructive, and capable to motivate teamwork
Transition/Process migration experience in a shared service environment
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Knowledge in transaction management (preferable)
Interbank network; Payment network systems; Management of cut-off times
Required to monitor any wires that are in the queue
Work directly with Fircosoft and trust sanctions filter
Utilize World Check/Lexis Nexis screening tools to complete any transnational analysis needed
Complete any AD HOC screening requests
Transaction workflow (SWIFT and SEPA)
Proficiency in computer skills (MS-Office).
Job Expectations:
Able to perform shift work (incl. Night Shifts) and report on PHL public holidays if fall on Mondays to Fridays including Christmas and New Year’s Eve
Amenable to work full-time onsite, Monday - Friday, Five/NEO, BGC, Taguig City
In scope - 10 day Required Absence Policy due to Sensitive Position
Posting End Date:
24 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-402915