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Microsoft Corporation Channel Sales Leader in Taipei, Taiwan

In Consumer Channel Sales & Marketing (CCSM) our purpose is to create value with our partners, to market and sell innovative consumer solutions powered by Windows, Office, Surface, and Xbox. We’re positioned right at the intersection of customers, hardware partners, and channel partners. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerate cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life. As a member of our team you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CCSM.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Business Development

  • Drive partner transformation and growth to prioritize and execute on new and strategic initiatives with partners

  • Build Consumer Channel Strategy by utilizing industry knowledge, channel insight and customer understanding to drive Consumer Channel growth

  • Define strategies to compete and win share of partner business across all product categories

  • Develop digital transformation approach in alignment with the overall Microsoft POV and support partners in their omni-channel evolution

  • Drive Consumer Channel optimization and allocation of resources

Channel Management

  • Channel optimization – understand and assess the capabilities of each channel and optimize investment and strategy to maximize value to Microsoft and partners

  • Orchestrate internal executive review cadence for Consumer Channel, including key account plans and performance

  • Utilize financial acumen to drive win-win outcomes with partners that deliver growth and business results

  • Develop deeper understanding of Consumer Channel landscape and prioritize accounts to identify key focus areas for execution

  • Lead complex partner management negotiation

  • Ensure alignment in approach for cross-border & cross-regional partners

Business Operational Excellence

  • Drive ease of doing business in alignment with CPE (Customer and Partner Experience) Survey results through timely issue resolution & partner support

  • Execute Consumer Channel plans to agreed metrics and targets, and orchestrate internal Rhythm of the Business

  • Take active role in operational sales processes, understanding how CCSM organization operates

Leadership and People Development

  • Develop and coach a diverse and high performing team while attracting and retaining key talent

  • Exert influence across functional and geographic boundaries

Qualifications

Required/Minimum Qualifications

  • 10+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry

  • Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across consumer segments

  • Deep understanding of consumer channels, retail landscape and impact of emerging trends

  • Building strategic relationships and partnering with senior executives across various types of accounts, such as Consumer Electronics Stores, Mass Merchants, E-tailers, Distributors

  • Consumer channel management with proven business operational excellence and sales results through joint business planning, landing channel strategies, account management, and performance monitoring

  • Driving long-term sustainable sales growth with partners

  • Proven track record of successful people leadership and development

  • Delivery on Quarterly and Annual Account Budgeted Revenue, P&L and Scorecard Metrics

Skills:

  • Ability to transform strategic initiatives into actionable plans

  • Apply entrepreneurial and innovative thinking to identifying and executing business opportunities

  • Possess high standards for performance and compliance

  • Ability to identify and influence multiple stakeholder groups, and navigate across complex organization

  • Must be able to effectively articulate technology and product positioning to internal audiences and channel partners

  • Ability to build and lead diverse multi-cultural teams

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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