Job Information
MyFlorida Data Processing Manager - SES - 45001058 in TALLAHASSEE, Florida
Data Processing Manager - SES - 45001058
Date: Jan 6, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 844091
Agency: Department of State
Working Title: Data Processing Manager - SES - 45001058
Pay Plan: SES
Position Number: 45001058
Salary: $70,000 - $75,000
Posting Closing Date: 01/20/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Department of State
Data Processing Mgr
(working title: Cloud Administrator)
Position 45001058
Division of Administrative Services
Bureau of Departmental Information Systems
Open Competitive
Overview:
The Department of State (DOS) strives to improve the quality of life for all Floridians. We collect Florida's important public records and preserve its rich historical and cultural heritage for the benefit of generations to come. We interpret Florida's history and make it accessible to the public through our nationally recognized museums and historic sites. We help to promote economic development and create a competitive business climate for the state through our business-friendly corporate filing environment, grant programs that benefit all communities, enrichment of public libraries statewide, and support for events that attract tourism. We contribute to the establishment of a stable and open state government by providing access to information and protecting democracy through the oversight of fair and accurate elections. These services enhance Florida as a state and provide opportunities for all our residents and visitors.
The DOS is searching for a Cloud Systems Administrator to support our expanding agency, infrastructure, and IT team. This role will report directly to the Chief Information Officer and will assist end users while maintaining DOS’s cloud infrastructure.
This position will be involved in setting up and maintaining the agency’s cloud environments, providing support to the growing team, and supporting the agency’s Active Directory and Identity Services infrastructure.
Position Duties and Responsibilities:
Administer cloud services, including user, group, and license management.
Configure, manage, and monitor cloud resources such as virtual machines, storage accounts, virtual networks (VNETs), and automation tools.
Maintains records of daily, weekly, and monthly costs and reports these statistics to management at regular intervals.
Create and maintain objects in Azure Active Directory/Entra ID and assist the Help Desk with onboarding and offboarding users.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Assists with deploying and troubleshooting cloud-based applications and services.
Perform routine maintenance around reports, labels, and other documentation required by operations.
Work with vendors to resolve technical issues or request new services.
Maintain up-to-date documentation of the cloud environment, including configurations, policies, and troubleshooting processes.
Assist with onboarding and offboarding users, ensuring proper cloud access and permissions.
Create and update knowledge base documentation for common cloud issues.
Generate reports for cloud usage, security risks, and system performance.
Proactive and reactive support to all end users by addressing assigned incidents while empowering users to resolve their own problems whenever possible.
Provide operational support for the organization's information systems and peripheral equipment, such as servers, printers, storage devices, mobile devices, network devices, and VoIP or Collaboration solutions.
Provide support to users of systems containing Criminal Justice Information Systems (CJIS) data.
Review logs and alerts for agency systems, remediating issues as they are discovered.
Install and perform minor repairs on hardware, software, or peripheral equipment according to design or installation specifications.
Maintain records of daily data communication transactions, problems encountered, remedial actions taken, and installation activities through a ticketing system and knowledge repositories.
Minimum Requirements:
Experience supporting Microsoft 365, Microsoft Azure, or Active Directory.
Strong working knowledge of current operating systems, Active Directory, Microsoft 365, and Cloud services.
Proven expertise in managing Windows Operating Systems.
Understanding of networking concepts (DHCP, IP addressing, DNS, subnets, VLANs, etc.) and the use of common network troubleshooting tools such as ping, tracert, etc.
Preferred Knowledge, Skills & Abilities:
Understanding of principles and processes involved in business and organizational planning, coordination, and execution.
Knowledge of cloud computing and cloud-based infrastructure.
Proficiency in scripting and automation (PowerShell, Microsoft Graph, Azure CLI, or Bash).
Solid experience in administering Windows and Linux workstation and servers.
Experience in managing and supporting eFax and print services.
Familiarity with Microsoft Purview for compliance and data governance.
Understanding of security frameworks, practices, and CJIS policies.
Awareness of current trends in technology and State of Florida initiatives.
Ability to communicate information technology issues effectively with non-technical users.
Skilled in oral and written communication.
Capability to manage large-scale technology projects.
Ability to work both independently and collaboratively in a team environment.
Proven leadership and motivation.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The state offers a comprehensive compensation package for employees that features a highly competitive set of benefits including:
Low premium health, dental, vision, life, and supplemental coverage options!
Paid personal time that includes annual leave, sick leave, nine paid holidays, and one personal holiday!
Paid administrative leave for mentoring, volunteering, voting, and more!
Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
Retirement plans that include employer contributions (For more information, visit www.myfrs.com)!
Deferred compensation plans!
FREE basic life insurance plus additional options for you, your spouse, and children!
Flexible Spending Accounts!
Tuition waivers that allow eligible employees to take up to six credit hours per semester, tuition free at any state university or state college!
CRIMINAL BACKGROUND CHECKS: A Level 2 criminal background check is a condition of employment. If selected for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.
IMPORTANT NOTICES: We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.
Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32399
Nearest Major Market:Tallahassee