Job Information
MyFlorida DOS - COMPUTER NETWORK SUPPORT SPECIALIST IV - 45000034 in TALLAHASSEE, Florida
DOS - COMPUTER NETWORK SUPPORT SPECIALIST IV - 45000034
Date: Oct 15, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 839384
Agency: Department of State
Working Title: DOS - COMPUTER NETWORK SUPPORT SPECIALIST IV - 45000034
Pay Plan: Career Service
Position Number: 45000034
Salary: $49,584 - $51,500
Posting Closing Date: 10/29/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Department of State
Computer Network Support Specialist IV
Division of Administrative Services
Bureau of Information Systems and Security Services
Open Competitive
Minimum Qualifications:
A bachelor’s degree in computer science, management information systems,ORat least four (4) years of equivalent work experience in the field of Information Technology.
At least two (2) years of experience managing audio visual architectural and control systems in online and in person conferences.
Preferences:
Certification in one or more of the following: Certified Audio Engineer (CEA), Certified Technology Specialist (CTS), Cisco CCNA, CompTIA Security+, CompTIA Network+, Palo Alto Network.
Experience with Voice Over IP, switch topology design, TCP/IP network communications and network security.
At least three (3) years network support in a State of Florida Agency.
Special Note:
Responses to qualifying questions must be clearly supported in your employment history.
Duties and Responsibilities:
This position serves as a support specialist within the Network Support Section in the Bureau of Departmental Systems (BDIS) at the Florida Department of State (Department). Responsible for audio visual services and proactive network system health measures.
Assists with installing, configuring, and working on the Department's local area network (LAN), wide area network (WAN) including the Florida Voter Registration System (FVRS) WAN, and wireless access points.
Maintain network hardware and software. Proactively monitor network and perform necessary maintenance/remediation to ensure network availability.
Responsible for all audio video services across the Department. Applies advanced knowledge of wired and wireless audio equipment, visual displays, lighting, cameras, and projectors to ensure error free events.
Operates equipment to record, edit, and transmit audio and video. Monitor sound and video feeds to ensure quality. Keeps all audio visual hardware and software up to date. Coordinates with division staff to organize
and plan events, walk throughs and after-event debriefs.
Applies advance knowledge of TCP/IP and VOIP to troubleshoot network and telephony problems and outages. Maintains network technologies, especially relating to Cisco network switches, Meraki wireless
access points, F5 Load Balancers, Palo Alto Firewalls, and VOIP telephony systems. Collaborates with network architects on network optimization; design, setup, configure and support complex software for
upgrading and maintaining network and telecommunication systems.
Serves as one of the primary points of contact with the Supervisors of Elections office in each of the 67 counties within the State of Florida to ensure network connectivity and communications with the FVRS.
Performs other work-related duties as required.
Knowledge/Skills/Abilities:
Advanced knowledge of audio-visual systems and components. Experience with cloud-based meeting platforms such as Microsoft Teams, Zoom, GoTo Meeting, and WebEx. Strong understanding of network administration relating to Cisco switches, Palo Alto Firewalls, and F5 Load Balancers. Experience managing local/wide area networks, wireless access points, and VOIP Telephony systems. Knowledge of storage systems. Ability to communicate technical data effectively verbally and in writing; Ability to work well in a team environment; Ability to work effectively under pressure.Ability to understand & apply rules, regulations, policies & procedures. Ability to plan, organize & coordinate work assignments, Ability to complete assignments in a timely manner & work independently.
Other Job Related Requirements
Maintains consistent and reliable attendance and complies with agency guidelines on attendance. This position is designated to serve in an on-call status. When activated, the incumbent must respond to the call within 15 minutes, and if necessary, arrive on-site within 1 hour.
CRIMINAL BACKGROUND CHECKS: A Level 2 criminal background check is a condition of employment. If selected for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.
IMPORTANT NOTICES:
We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with backgrounds, abilities, skills, and talents to join our workforce.
Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32316
Nearest Major Market:Tallahassee