Job Information
PennyMac Assistant VP Pipeline Accounts in Tampa, Florida
PENNYMAC
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
The Assistant Vice President Pipeline Accounts will serve as the escalation point to resolve loan level and structural operational challenges and manage high level relationship issues within assigned region(s). As the AVP Pipeline Accounts , you will monitor pipeline status in assigned regions to confirm that loan-level review and follow-up activities are completed.
The Assistant VP Pipeline Accounts will:
Develop and maintain communication channels and venues that align with internal and external partners
Utilize external/internal levers to quickly resolve issues escalated by the client, sales, or management
Coach associates in conducting effective client partnership calls and identify client trends and coaching opportunities
Monitor all regional SLA’s and turn times for adherence to established standards
Continually identify and remedy any internal and external process inefficiencies
Provide transparency and feedback to the team on regional KPI metrics and areas for improvement
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
What You’ll Bring
Bachelor’s degree or higher in business administration, finance or related field or equivalent work experience
7+ years of relevant work experience
Contemporary knowledge of mortgage industry and operational practices
Experience managing client relations
Software proficiency including Microsoft Office Suite and MS Visio
Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$68,000 - $115,000
Work Model
OFFICE
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Requisition ID 24-31343
Location US-FL-Tampa
Position Type Regular
Category Mortgage Operations
Education Bachelor's Degree
Years of Experience 7
salary $68,000 - $115,000