Job Information
Bern's Steak House Fine Dining Senior Manager in Tampa, Florida
Job Summary
Bern's Steak House (https://bernssteakhouse.com) managers are responsible for overseeing all facets of daily operations in the front of the house. These responsibilities include but are not limited to product presentation, guest experience and the guidance and support of wait staff, bartenders, runners and hosts. Most importantly the candidate must have a passion for hospitality and a drive to increase their knowledge in every aspect of this position. This is not a wine and spirits centric position and requires late night/early morning hours.
Responsibilities and Duties
Assist all employees and determines how to best utilize staff for each shift.
Manage all employees to maintain highest quality standards through hands-on leadership.
Assist in all facets of staff hiring, development, counseling, promotion, discipline.
Promote proper safety and sanitary practices while maintaining a professional demeanor.
Ensure compliance with operational standards and company policies as well as federal, state and local laws.
Actively participate as a member of the management team.
Respond to guest comments and complaints and seek every opportunity to build a lasting guest experience while educating and empowering others to act in a similar capacity.
Set excellent guest service standards and work ethic examples.
Demonstrate knowledge of the entire menu including ingredients and preparation.
Qualifications and Skills
Minimum 2 years of previous fine dining experience.
Strong and stable work history.
Work in a fast paced environment while maintaining and projecting professionalism, internally and externally, at all times.
Lift and carry 30 lbs.
Proficient wine and spirits knowledge base.
Availability to work a flexible schedule including weekends, late nights and holidays.
Must be at least 21 years of age.
Basic computer proficiency including Microsoft Word, Gmail/Google Share, and Microsoft Excel.
Experience with OpenTable, and Pinnacle/PosiTouch point of sale are helpful.
Benefits and Perks
Immediate
Closed On Monday
Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours)
Custom Supplemental Insurance Coverages Through AFLAC
Life Insurance Policy (10-, 20-, & 30-year terms)
Short Term Disability Income Insurance
Accident Advantage On/Off Job Insurance
Cancer Protection Insurance
Critical Care Protection Insurance
Hospital Choice Insurance
Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
Family First Discounts
50% off entire bill at Haven restaurant & bar for employee and up to 3 guests
50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests
50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests
20% off total purchase at Bern’s Fine Wines & Spirits retail store
20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee
20% off Spa Services at Spa Evangeline for employee
20% off Epicurean Theatre classes per online purchase
Marriott Friends and Family Discount for hotel accommodations
Complimentary Manager Shift Meal from the Restaurant’s Menu
Free, Secure, Covered Parking
Continued Education through Management Training Courses
Educational Travel and Experiences for some Culinary, Wine and Spirits Positions
90-Days
Custom Packaging Health Plan Options with Tenure Based Employer Contribution
Health
Dental
Vision
Internal Career Growth Opportunities
1-Year
401K Employer Match of 25% Up to the First 6%
Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials
The Company values a diverse workforce with all the unique qualities that individuals of various backgrounds and experiences offer our organization. We are committed to providing opportunities and developing employees to their fullest potential without regard to race, color, gender, age, religion, national origin, marital status, military status, disability, sexual orientation or any other status protected by law.
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