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Palo Alto Networks Technical Writer - Cyber Security Expert (Cortex XSOAR) in Tel Aviv-Yafo, Israel

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way

of life in the digital age by preventing successful cyberattacks. It’s not a small goal. It isn’t

simple either, but we aren’t in this for the easy answer. As a company with a foundation in

challenging the way things are done, we’re looking for innovators with a dedication to

best. In return, your career will have a tangible impact – one that's working toward

technology that affects every level of society.

Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It

means building products that haven't been thought of. It means selling products with a

solutions mindset. It means supporting the infrastructure of a company that moves at an

incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

The Team

This is an amazing opportunity for cybersecurity experts and fans to become professional technical writers.

The Tech Docs team is a central part of the Cortex XSOAR product team and is

responsible for documenting the platform, content, and APIs. We’re a diverse group that

values a hands-on, can-do approach to documentation.

More information about XSOAR can be found here:Here (

Your Impact

● Produce customer-facing documentation including release notes, user guides, and

help topics

● Perform hands-on product testing and work with developers, UX, PMs, customers,

SEs, and CS to gather information required to understand the problems our users

are facing and the ways our product helps to solve them

● Work with product and development teams to audit UI text and provide UI


Your Experience

● 2+ years of proven technical writing experience in cyber security domain and/or hands on experience as cybersecurity engineer/analyst/other

● Experience documenting APIs

● Ability to learn new technologies in a short time to find out not only how something

works, but also when and why to use a configuration/setting

● Excellent communication and interpersonal skills, with the ability to ask the right


● Ability to see the big picture and proven track record of writing concepts and tasks

from scratch

● Strong initiative and ability to work independently and as part of a team, work

under pressure, and maintain focus while keeping a sense of humor

● Experience with topic-based writing (DITA or XML authoring) and structured

authoring tools such as Adobe FrameMaker – nice to have

● Video tutorial creation (Camtasia), and/or proficiency developing illustrations

(Adobe Illustrator or PowerPoint) – nice to have

Your Career

We are the global cybersecurity leader, known for always challenging the security status

quo. Our mission is to protect our way of life in the digital age by preventing

successful cyberattacks. This has given us the privilege of safely enabling tens of

thousands of organizations and their customers. Our pioneering Security Operating

Platform emboldens their digital transformation with continuous innovation that seizes

the latest breakthroughs in security, automation, and analytics. By delivering a true

platform and empowering a growing ecosystem of change-makers like us, we provide

highly effective and innovative cybersecurity across clouds, networks, and mobile devices.

Our Security Operating Platform is built for automation. It is easy to operate, with

capabilities that work together, so customers can prevent successful cyberattacks. They

can use analytics to automate routine tasks, so they can focus on what matters. We are

known for continuously delivering innovations; and with Application Framework, we

extend that to an open ecosystem of developers that benefit from our customers’ existing

investment in data, sensors, and enforcement points.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s

simple: we can’t accomplish our mission without diverse teams innovating, together. To

learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto

Networks page and our diversitywebsite.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our

workplace, and all qualified applicants will receive consideration for employment without

regard to age, ancestry, color, family or medical care leave, gender identity or expression,

genetic information, marital status, medical condition, national origin, physical or mental

disability, political affiliation, protected veteran status, race, religion, sex (including

pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified

individuals with a disability. If you require assistance or an accommodation due to a

disability or special need, please contact us