Job Information
Robert Half Customer Service Representative II in Tempe, Arizona
Description Customer Service Representative Opportunities!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / temporary position in Tempe, Arizona, this Customer Service Representative opportunity could be for you!
How you will make an impact
Organize and route incoming telephone calls
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Contribute accurate, friendly customer service in a timely fashion Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong proficiency in Excel and other Microsoft Program skills required
Proven experience going the extra mile to solve complex customer inquiries via extensive research
A consistently positive approach to your work that is rooted in a businesslike professionalism
Well-founded grasp of Microsoft PowerPoint
Good understanding of Computer Programs
Practical knowledge of complaints
Billing experience preferred
Strong familiarity with About Time
Quality experience with Interpersonal Skills
General familiarity with Adjustments
Earlier work involving Resolve Customer Complaints
Experience with Merchandising
Microsoft Word experience required
Comprehensive knowledge of customer service
Wide ranging experience with Written Communication
Proven knowledge of Claim Administration
Strong problem solving and analytical skills
Strong customer service and office administrative skills
Strong communication and interpersonal skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .