Job Information
Siemens Digital Service Center: Performance Engineer in Thane, India
Job Family: Customer Services
Req ID: 430758
"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure.
JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"
We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!
Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.
We are rapidly growing our Digital Services portfolio and offering an innovative, digital and connected experience for our customers. To enable this, we have a well-established and constantly growing Digital Service Center, which is a specialized center from where these service offerings are delivered.
This role is for a Performance Engineer who will join our Digital Service Center.
What is expected from this role:
The Performance Engineer works in close collaboration with the Field Services team and delivers Services to customers with the objective of improving the customer’s KPI in terms of Building Safety, Comfort, Energy Efficiency, Sustainability etc. Towards this, the Performance Engineer will does the following activities –
Collects performance data, analyze, clarify and verify results, produce routine reports using data analytic tools.
Assess existing site’s technical systems, identifies opportunities for Facility improvements and plant optimization strategies to enhance the building performance by leveraging the data analytics platform capabilities and power of data.
Schedules and executes remote preventive maintenance tasks in coordination with the Field Service team.
Implements predictive analytics for connected systems and enables optimization measures
Runs health check reports, document the results and prepare improvement proposals
Conducts Measurement and Verification to establish asset performance and conformance in terms of contracts, standards, best practices, etc.
KPI reporting using data analytics and data visualization tools like Tableau, Power Bi, Python
The Ideal candidate will have
Minimum 4 years experience in Service related functions for Building Technologies.
In-depth technical understanding of some/all solutions like Building Management Systems, Fire Alarm Systems, Access Control and CCTV systems in terms of their features, integration with each and with other faculties of a building.
Good domain knowledge on Comfort (e.g. HVAC, Refrigeration etc.); Energy (Mechanical, Lighting, Electrical, etc.) aspects of a Building.
A Bachelor’s degree in engineering or similar
Good Understanding of Customer Service functions - Corrective, Preventive maintenance approach and process.
Understanding of Digital and Remote Service Delivery
Analytical skills and strong ability to solve technical problems independently
Competent in English language (spoken and written). Good Communication skills to interact virtually with teammates, customers on articulate technical topics.
Basic Networking knowledge is a plus.
The position is based in Mumbai. As the Digital Service Center provides 24x7 services to global customers, the role may require shift working from time to time.
"WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"