Job Information
Hanger Prosthetics & Orthotics, Inc. Patient Access Coordinator in Thornton, Colorado
Salary range of $19.00/hour - $23.00/hour + bonus + benefits
Patient Access Coordinator Job ID
2024-28176
Positions
1
Job Location US-CO-Thornton
Telecommute Location-Specific Position
FT/PT Full-Time
Category Medical Office Professionals Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and
Could This Be For You?
Provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the "front office" activities. Accurately obtain all patient information and insurance information while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs. Maintain excellent customer service relationships with patients and referral sources.
Your Impact
Ensure the highest level of customer service is provided to patients, fellow employees, and referral sources. Maintain accurate and complete patient files, ensuring compliance with Hanger Policies. Ensure the privacy and security of protected health information per HIPAA rules. Assist with patient follow-up as directed. Assist with quality assurance to ensure patient satisfaction with Patient Care Center (PCC) services as necessary. Enter patient demographics and insurance verifications as appropriate. Efficiently manage multiple phone lines. Record written documentation that is clear, concise, and accurate. File all patient charts and other documentation, following established guidelines. Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls. Perform other duties or special projects as assigned.
Minimum Qualifications
High school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process. Less than one year of customer service, administrative or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred. A minimum score of 70 on the Talent Bullseye assessment completed as part of Hanger's selection process is required.
Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Additional Success Factors
Strong interpersonal, oral (including telephone) and written communication skills. Ability to key 30 words per minute with accuracy required. Ability to work with handicapped individuals. Understanding of Alpha filing system. Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. Ability to use a computer, including Windows-based software and e-mail. Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier,... For full info follow application link.
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the em loyer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual