Job Information
Lenovo Parts Order Fulfillment Specialist(部件订单履约) in Tianjin, China
Parts Order Fulfillment Specialist(部件订单履约)
General Information
Req #
WD00066613
Career area:
Supply Chain
Country/Region:
China
State:
Tianjin
City:
天津（Tianjin）
Date:
Monday, June 17, 2024
Working time:
Full-time
Additional Locations :
- China - Tianjin - 天津（Tianjin）
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
The position is working with oversea regional service partner on smart phone parts order fulfillment. That covers each link from order entry to delivery, communicate with customers on order status. Leverage planning and logistic efforts to meet the service level target or customer requirements, providing E2E parts supplying support and data analysis.
Job descriptions:
Strategically design, develop & optimize a best-in-class end-to-end service global parts order fulfillment process from order taking, order processing till order fulfillment according to customer specified delivery dates;
Collaboratively working with Global Parts Purchasing and Planning team to drive high hit rate on parts availability at worldwide parts hub upon receiving orders;
Effectively manage warehouse and logistics service providers of Lenovo Global Parts hubs and regional Parts hubs to proactively build sufficient material handling capabilities to speedily fulfill the downstream parts orders to regional or country level repair service providers;
Establishing order fulfillment operations performance KPIs which will continuously drive the team in E2E customer experience improvement;
Support MBG Cost Management to do the cost validation and analysis, drive cost saving opportunities and meet financial target;
Work closely with Biz Transformation and IT solutions team in establishing digitalized solution in automating order fulfillment operations and drive organization productivity and errorless and timely order delivery.
Position Requirements:
Master degree or above;
3 - 5 years related work experience;
Good logical thinking, sensitive with data, and data analytical skills, related supply chain, services or finance operation environment;
Data visualization ability is needed, proficient in Excel, Access and familiar with R, python, SQL, BI tools is preferred;
Understanding/knowledge of SAP & Salesforce system is preferred;
Be able to work in a cross-cultural environment, good delivery under high working pressure;
Good communication and presentation skills;
Fluent in English (written, oral), international working experience preferred;
Service oriented and customer focused, results driven.
Additional Locations :
China - Tianjin - 天津（Tianjin）
China
China - Tianjin
China - Tianjin - 天津（Tianjin）