Job Information
HP Inc. Channel Data Specialist AMS in Tlaquepaque, Mexico
Job Summary
Main Responsibilities
Provide guidance and consulting to Partners and Sales teams on Partner data collection processes
Is responsible for end-2end Partner experience and operations execution on partner data reporting
Lead tactical execution as the front line for partner inquiries and issue resolution
Manage Partner onboarding to Amplify reporting requirements: deliver partner trainings on reporting rules, get partner sample file, provide consulting on various reporting and submissions options
Manage Partner setup to report: validate sample files, work with Partners on required corrections, collect and update back-end masters with required info, agree on go-live reporting date
Monitor partner submission status and work on improving reporting behavior, as needed
Monitor partner submitted data quality and provide partner support in performing required corrections
Analysis/Operational support for ad-hoc issues
Metrics control and Reporting
KPIs control -KPIs on quality and response time
Implements corrective actions in case of deviations.
Supporting ongoing strategic projects by implementing, reporting and providing feedback.
Ensure 100% adoption of reporting tools.
Data quality assurance for the info filled in reports, other tools.
Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with 3-5 years of work experience.
Knowledge & Skills
2-3 years work experience in Sales Operations, Supply Chain, or similar
Good knowledge of Microsoft Excel for data analytics
Exposure to/familiarity with e-commerce platforms preferred
Excellent time management.
Problems identification and strategic thinking. Solution oriented.
Bachelor degree.
Strong communication skills at any internal hierarchy levels as well as with customers/partners
Independent/self-starter methodology; mature business approach
Fluency in English and Spanish
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
COMPETENCIES:
(Behavior, attitude, capabilities)
Communication
Proactive
Good time management
Problem solving
Independent/ Self Sustained
Flexibility
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).