Job Information
Microsoft Corporation Data Center Inventory & Asset Technician in Tokyo, Japan
Microsoftでは、世界中でデータセンターを運営しており、200か所以上のデータセンター、100万以上のサーバーの管理を通して、10億人のお客様の信頼を得られるよう日々努力しております。
Microsoft Japanのデータセンターロジスティクスチームでは、チームで協力して最高のサービスをお客様に提供できるDatacenter Inventory and Asset Technician (DIAT) を募集しています。
DIATとして、Microsoftのデータセンターがクラウドサービスを中断することなく提供できるように、 安全を最優先に現場でのオペレーションを行います。チームワークを重視にし、前向きな姿勢で課題に取り組み、自分自身の成長を主体的に考え、多文化的な環境で日々現場を改善する意欲をお持ちの方からのご応募をお待ちしています。
しかしながら、関東リージョン全体をサポートするチームであるため、状況に応じて、関東リージョン内の他のエリアのサポートをしていただく日もあります。
As a Microsoft Data Center Inventory & Asset Technician (DIAT) , you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
私たちのカルチャーの体現 (Growth Mindset, Diversity & Inclusion)
サーバー関連機器の受取・開梱・ステージング・梱包・発送作業 (このロールの50%以上がこのようなフィジカル作業です)
在庫・資産管理
サーバーラック搬入作業の監督
大量の情報記憶媒体 (HDD, SSD)の破砕
サーバーラック、サーバー関連機器の受取スケジュール調整
その他日々のロジスティクス関連作業
現場の安全・セキュリティー・作業効率向上に向けた改善活動
すべての安全・セキュリティルールの順守
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
Develop working knowledge of stock control and inventory management practices and procedures.
Ensure accurate documentation of incoming and outgoing deliveries as well as records.
Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
Perform cycle audits and data corrections to ensure all inventory controls are met.
Help to reconcile and report inventory discrepancies.
Ensure detailed physical inventory tracking and staging.
Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
Comply with all security and data management policies.
Embody our culture and values.
Qualifications
Required Qualifications:
ビジネスレベルの日本語・英語 (リーディング・ライティング・リスニング・スピーキング)
基本的なパソコンの操作スキル (Outlook/Word/Excel/SharePoint等)
複数時間の立ち作業やフィジカル作業が可能
関東リージョン内に点在する複数データーセンターでの勤務
優れたコミュニケーション力・チームワーク
高等学校卒業、またはそれに相当するもの
Required Qualifications:
物流・倉庫・製造業・小売業で活躍・経験されている方
改善活動経験者
顧客志向のマインドとそれを実践する行動力
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Required Qualifications:
High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
OR equivalent experience.
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Fluency in Japanese and English skills
While not required, we also look for the following Preferred Qualifications:
1+ years’ experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
OR equivalent experience.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .