Job Information
Marriott F&B Captain / F&Bキャプテン in Tokyo, Japan
Job Number 24170123
Job Category Food and Beverage & Culinary
Location Aloft Tokyo Ginza, 6-14-3 Ginza Chuo-ku, Tokyo, Tokyo, Japan
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
＜業務内容＞
料飲部キャプテンとして、当ホテル内の下記レストラン・バーにおけるシフトインチャージを担当いただきます。
・オールデイダイニング「The WAREHOUSE」
・バー「W XYZ Bar」
・ルーフトップバー「Roof Dogs」
【具体的な業務内容】
◆オーダーテイク
◆料理や飲料の提供
◆飲料や備品類の棚卸し、および発注業務
◆メニュー作成
◆スーパーバイザー、マネージャーのサポート
◆アソシエイトのケアおよびトレーニング
◆その他、レストラン運営に関わる業務全般
＜アロフト東京銀座について＞
アロフト東京銀座は、世界最大のホテルグループ「マリオット・インターナショナル」が2020年に日本初上陸させた次世代型のライフスタイルホテル。
ART・MUSIC・TECHNOLOGYをコンセプトとし、情報感度の高いデジタルネイティブ世代をターゲットに、館内には話題の音楽が流れ、SNSでも取り上げられたオシャレなアート空間が魅力のホテルです！
私達は従業員を「タレント」と呼び、それぞれの個性を尊重した活気溢れるチームを目指しています。
従来のホテルのような、「お客様がホテルの"しきたり"に合わせるのではなく、私達がお客様１人１人に合わせていく」ことを大切に、堅苦しさのない、Aloftらしいカジュアルでフレンドリーながらもプロフェッショナルなサービスで、
お客様にとって居心地の良いホテルづくりを目指しております。
従業員64名の小さなホテルだからこそ、自分の個性とアイデアを活かしながら、部署の垣根を超えた様々なチャレンジと成長が可能な環境です。
●新しいことにチャレンジしたい！
●音楽が好き！
●おしゃれな空間でプロフェッショナルなサービスを提供したい！
●自分の個性を活かしながら、楽しんで仕事がしたい！！
そんな方にぜひご応募していただきたいと思います。
ご応募を心よりお待ちいたしております！
マリオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材の雇用、従業員を第一に考え受け入れる企業文化の維持に取り組んでいます。当社は、身体障害者や退役軍人など、保護された根拠に基づく差別、あるいは準拠法の適用を受けるあらゆる根拠に基づく差別の撤廃に取り組んでいます。
At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.