Job Information
Amazon Sr. Program Manager, Digital Software and Digital Video Games, JP Retail Entertainment Media in Tokyo, Japan
Description
Amazon Japan is looking for a highly experienced and strategic Senior Program Manager to grow the Digital Video Games and Digital Software businesses on Amazon.co.jp. As you are well aware, the video game and software industries have been undergoing a profound digital transformation. With a vast number of customers embracing this digital shift, Amazon must provide the best shopping experience for them.
Key job responsibilities
Your primary responsibility in this role is to accelerate business growth in these product categories by improving the customer experience, as represented by key input metrics such as the number of our products, price competitiveness, the number of visitors and operational KPIs.
A day in the life
To achieve the improvements, you will start by analyzing various data, setting the right goals, establish a sustainable mechanism to track them, deliver your plans by collaborating with diverse stakeholders from local business teams to the global Central team in US. You will dive deep and troubleshoot daily operational issues where necessary and implement long-term solutions to eliminate defects.
About the team
JP Entertainment Media (EM) Vision is to be the first and forever destination for customers who enjoy media contents regardless of it being physical or digital in nature. We provide the BIJ and BAA customer experience leveraging our selling partners, global stakeholders, and digital organization to improve the lives of our customers and enable selling partners to be successful. We leverage our global scale, lead with agility, and drive continuous innovation through technology.
Basic Qualifications
5+ years of program or project management experience
Business proficiency in Japanese and English
Exceptional verbal and written communication skills.
Demonstrated ability to dive deep, earn trust, effectively prioritize and communicate, and build & manage strong relationships with internal stakeholders and senior leadership to drive alignment, key decisions, and results.
Strong attention to detail, problem solving, and a data-driven analytical approach.
Proven ability to work backward from a problem statement, analyze available solutions, conceive new ones and design a step-by-step execution plan to build the solution and continuously improve
Relentless drive for innovation and simplification to enhance productivity and operational excellence.
Preferred Qualifications
Master's degree, or MBA in management, business administration, economics, engineering, marketing
SQL and advanced Excel Skills