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ProMedica Health System Concierge - Information Desk - Per Diem - Variable in Toledo, Ohio

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor. Position Summary

ProMedica is looking for candidates with a friendly and helpful attitude to function at our information desks. The concierge will greet and direct patients and visitors. They will assist patients by providing wheelchairs and escort services and as an information source for activities on the hospital campus.

Job Requirements:

  • High school diploma or GED.

  • Excellent customer service and interpersonal skills.

  • Ability to input and retrieve information from a computer and operate telephones.

  • Ability to move most patients and guests safely in a wheelchair; must be able to occasionally move, lift and/or carry medium weight materials.

  • Ability to provide accurate directions, communicate and respond to inquiries

ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states.The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and 330+ assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 53488