Job Information
TD Bank Manager, Digital Content - Website Publishing - TD Asset Management in Toronto, Ontario
Work Location:
Canada
Hours:
37.5
Line of Business:
Marketing
Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
TD Asset Management Inc. (TDAM) is a leading asset manager in Canada with an expanding global presence. We offer an extensive history of innovative solutions designed to provide better risk-adjusted returns with a long track record in integrating public and private market capabilities. As of June 30, 2024, TDAM manages over $430 billion in assets on behalf of pension, insurance, endowment/foundation, and corporate clients, as well as high-net worth clients and retail mutual funds.
For more information, please refer to our public website: https://www.td.com/ca/en/asset-management/resources/about-us/ .
About the Role
The Manager, Website Publishing will join the Digital Content Team within TDAM Content Marketing & Communications. The Digital Content Team is responsible for increasing customer engagement across TDAM's digital properties: websites, podcasts, social media, e-mail, and third-party industry databases.
In this role, the Manager, Website Publishing will be responsible for the creation, updating, management, and maintenance of TDAM's web content. The role offers the opportunity to make a significant impact on supporting TDAM's business goals through effective web content management and digital marketing strategies. The ideal candidate will be responsible for ensuring our web presence aligns with business goals and regulatory standards, while also optimizing user experience across multiple sites for Canadian, U.S. and global audiences.
Key Responsibilities
Content Publishing & Management:
Daily creation, updating, and management of web content using Adobe AEM, Tridion CMS, and other proprietary software.
Select and utilize appropriate templates, components, and modules to build web pages.
Add and edit content, including copy, images, video, tagging, and SEO metadata, ensuring adherence to brand guidelines and stakeholder input.
Create experience fragments and ensure personalization and dynamic content blocks function correctly.
Upload and manage digital assets within Adobe Digital Asset Manager, ensuring accuracy and proper tagging.
Optimize and edit digital assets for optimal desktop and mobile web experiences.
Relationship Management:
Lead the gathering and assessment of content authoring requirements, providing advice and recommendations based on SEO, UX/UI best practices, and regulatory compliance requirements.
Understand and support digital marketing strategies, including promotions, remarketing, and on-site personalization tactics.
Manage a robust funnel of content authoring requests and hold partners accountable for ensuring all business requirements are met.
Stay current with industry trends, best practices, and changes in UI/UX and digital marketing.
Qualifications / Skills / Experience
Proficiency in Adobe Experience Manager (AEM) and Adobe Digital Asset Manager.
Experience in web publishing, digital content management, and digital marketing.
Strong understanding of SEO, UI/UX best practices, and regulatory compliance requirements.
Excellent project management skills and the ability to prioritize tasks effectively.
Strong analytical skills and attention to detail.
Excellent communication and collaboration skills, with the ability to work with cross-functional teams.
Preferred experience will be given to:
Experience in the asset management or financial services industry.
Familiarity with content management systems and digital marketing tools.
Demonstrated knowledge of web design and UI/UX best practices.
Specific Educational requirements/accreditations
University degree required.
Relevant certifications – e.g., Adobe Qualified AEM Sites Content Author credential; Professional Certified Marketer (PCM) – would be an asset.
Other Accountabilities:
Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience.
Participate fully as a member of the team and contribute to a positive work environment.
Ensure ongoing communication with the team on the status/progress of projects, issues and other points of interest.
Actively share information and knowledge and proactively learn from the expertise of others.
#LI-Wealth
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.