Job Information
American Express Manager/ Senior Marketing Manager, Project Management Office (PMO) in Toronto, Ontario
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Make your mark on one of the most iconic global brands.
How will you make an impact in this role?
Manager/Sr. Marketing Manager, Project Management Office (PMO) is a dynamic role providing the incumbent with the opportunity to implement key initiatives that will help drive business growth across American Express Canada. The role requires you to work very closely with key stakeholders across the Blue Box to develop project requirements, ensure alignment and drive the flawless implementation of initiatives. In addition, the role. The PMO is an exciting team that is positioned to transform business processes across the enterprise and offers the unique opportunity to work across a variety of disciplines including:
Consumer Cards, Merchant Services and Corporate Products.
Lending, Charge, Proprietary and Co-branded products.
Working closely with Legal, Compliance, AET, Risk, World Service, CEG and many other teams.
Minimum Qualifications:
Minimum 3-5 years of experience.
Bachelor's Degree.
PMP a benefit.
Preferred Qualifications:
Proven ability to take initiative and champion a project from conception through to implementation and evaluation. This will include demonstrated ability in:
Managing multiple complex projects simultaneously; from Legal/Regulatory, new capabilities to process improvement driven.
Strong oral and written communication skills with emphasis on developing strategic project overviews for presentation to internal teams up to senior management levels.
Creating Program structures, organizing teams, identifying, and tracking key project milestones (base-lining critical path).
Proactively anticipating project risks and issues and ensuring adequate mitigation is put in place to ensure delivery is not compromised; challenging the status quo.
Exceptional relationship management across all organization levels & lines of business; influencing and collaboration skills.
Strong understanding of Legal & Regulatory environment.
Superior analytical and critical thinking skills.
Selecting, reviewing, analyzing diverse data sets related to business performance (e.g. financial performance, business process optimization).
Excels working in ambiguity & continuous change.
Never satisfied with the status quo - a life-long learner.
Interpretation of complex data in order to develop compelling business cases.
Experience across multiple Amex business groups a plus.
Must be a “power user” of Excel, Visio and Power Point and be comfortable with the rest of the Microsoft Office suite.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Strategic
Primary Location: Canada-Ontario-Toronto
Schedule Full-time
Req ID: 24015809