Job Information
City of Toronto Project Coordinator, Technology Services in Toronto, Ontario
Project Coordinator, Technology Services
Job ID: 49839
Job Category: Project Management
Division & Section: Technology Services, Technology Services Delivery
Work Location: 55 John Street; Toronto, Ontario; M5V 3C6
Job Type & Duration: Full-time,Temporary Vacancy (12 months)
Salary: $93,734.00 - $123,449.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 1-OCT-2024 to16-OCT-2024
To provide project leadership to projects as well as project and technical delivery to Project Managers and project teams, supporting Technology Services initiatives.
Major Responsibilities
Implements detailed plans and recommends policies/procedures regarding program specific requirements.
Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, hears grievances and recommends disciplinary action when necessary.
Drafts project documentation such as risk/issue management plans/logs, business requirements, project charters, procurement documents, cost tracking, project schedules, communication management plans, reports and presentations.
Provides direction and guidance to project teams. Coordinates, in working with divisional and client staff, project activities, communication, administration, planning, writing, and monitoring.
Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans and user documentation.
Prepares reports for the Unit Manager, Project Managers and Section Director making recommendations on project decisions, budgets, staffing levels and resource allocation.
Prepares and monitors project budgets, taking action on issue and risk management pertaining to project expenditures.
Develops and maintains project schedules using project management systems (such as Microsoft Project, Microsoft Enterprise Project Management, etc.).
Documents meeting minutes and distributes project communications.
Implements and maintains project management processes such as issue management, project change management and risk management.
Facilitates collection of business requirements and builds consensus amongst clients on accomplishment of deliverables.
Liaises and co-ordinates with internal and external groups on accomplishment of deliverables.
Assists with the evaluation, selection and recommendation of technical solutions and professional services and manages vendors and contractors in the overall solution delivery process.
Prepares various formal contractual documents such as Request for Information/ Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memoranda Of Understanding (MOU) and Service Level Agreements (SLA).
Recruits project delivery staff and/or coordinates recruitment activities for projects.
Key Qualifications
Experience managing Technology Services projects through all phases of the project lifecycle.
Experience developing or drafting project management plans and documentation, including but not limited to statements of work, project charters, Work Breakdown Systems (WBS), risk management plans, scope documents, resource plans, project schedules, options analyses, financial documents and Requests for Information/Quotations/Proposals (RFI/RFQ/RFP).
Experience analyzing data and generating reports and recommendations in a business and technology services setting.
Experience using various project management tools (e.g., Microsoft Project) and methodologies to plan and implement work packages.
Experience in procurement processes, including the preparation of Requests for Proposal and Vendor Agreements or Statements of Work.
Ability to present and negotiate with stakeholders at all levels.
Ability to develop, manage and control a project budget
Ability to coordinate internal business and technical team members, including the ability to assign work, monitor performance, and monitor teams effectively within a matrix-based work environment
Ability to establish and maintain an effective consulting relationship with corporate clients and vendors with a strong customer service orientation.
Any project management professional designation such as CAPM (Certified Associate in Project Management) or Project Management Professional (PMP) would be an asset.
Note To Current City of Toronto Employees
City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Disability-related accommodation during the application process is available upon request (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .