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CIBC Sr Account Processing Officer, Operations Management in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

As a Senior Account Processing Officer, you will be under Wealth Management Operations, supporting the Client Asset Servicing Team Transfers Department. The Sr Account Processing Officer will be mainly responsible for data entry and processing financial transactions (i.e. transfer in and out) and any non-financial changes as required. You will focus on the needs of our clients and business partners and are passionate about delivering centralized operational services through our strategic pillars of Client Centricity, Innovation and Process Simplification.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis (1-2 days per month).

How You’ll Succeed

  • Data entry - In this role you will leverage your excellent data entry skills and attention to detail to process financial and none financial transaction on key systems and clients’ accounts including transfers in and out.

  • Detail Oriented - the job requires high level of accuracy and efficiency. This includes verifying and validating all clients’ information prior to processing transfers.

  • Team Excellence - you are an excellent team player who is always willing to help and contribute towards building a culture of process improvement while taking accountability for your work and actions.

  • Results Oriented - you act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

Who You Are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

  • You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-CC West Level B2

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Communication, Critical Thinking, Decision Making, Google Chrome

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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