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McDonald's Strategic Communications Manager in Toronto, Ontario

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Company Description

At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

Job Description

Reporting to the Senior Manager, Strategic Communications, the Strategic Communications Manager will strengthen McDonald’s Canada’s reputation from the inside out by creating strategic, compelling communications that bring to life how we’ll elevate the brand. In particular, the person in this position will work diligently to strengthen communications from the company to all internal audiences and engage them in the business and the McDonald’s brand. Key audiences include Owner/Operators, Restaurant Managers, Crew and Corporate Staff.

**This position is a Flex Hybrid Model, requiring 3 days in-office and 2 days remote.

Principal Accountabilities:

  • Provide internal communication support and strategic counsel for Regional leadership. Examples of communications support include speeches, speaking notes and leadership messages to key stakeholders.

  • Work closely with regional stakeholders to understand local priority initiatives and provide communications support aligned to regional areas of focus.

  • Strategic communications plan development for priority initiatives that drive awareness and pride across the McDonald’s Canada system.

  • Partner with other members of the Corporate Relations team to ensure plans are integrated across functions and aligned for the greatest possible impact.

  • Support key functional departments and internal teams with plan and message development and ongoing communications support.

  • Innovate and imagine new, leading edge ways to engage stakeholders in telling the McDonald’s Canada story.

  • Sequence messaging across all internal communication vehicles to engage the system in the business.

  • Work with agency partners to ensure projects are executed on time and within budget.

Qualifications

  • 5-7 years communications experience with a focus on internal/leadership/strategic communications

  • Superior written and verbal communication skills combined with an in-depth understanding of internal communications principles and practices

  • Counseling senior staff from a communications perspective

  • Working knowledge of a large corporate environment

  • Knowledge of the McDonald's system would be an asset

  • A degree or diploma in Communications, Public Relations and/or Journalism

  • Bilingualism would be an asset

  • Excellent writer, particularly key message development, script/speech writing, presentation support, online media

  • Ability to prioritize multiple tasks

  • Well-organized, demonstrated project management skills; able to set and work to tight deadlines

  • Enjoys a fast-paced, ever-changing work environment

  • Comfortable supporting and counseling senior staff

  • Able to work independently with little supervision

  • Able to manage communications agency support

  • Expected to work well with various teams

  • Embraces change and is motivated by challenges

Additional Information

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

Requsition ID: REF2172Z

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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