Job Information
St. Luke's Health System Retail Lead in Twin Falls, Idaho
Overview
Job Summary for Food Services Cashier 3 at St. Luke’s Health System
Position Overview:
Role: Assists in meal service for patients, visitors, and staff, handling transactions and overseeing catering services.
Supervision: Works under minimal supervision.
Key Responsibilities:
Transactions: Manages meal transactions for catering and retail services.
Catering: Oversees catering or special event services.
Audits: Conducts departmental cash/cashier audits.
Diet Compliance: Ensures accuracy of patient food orders according to dietary restrictions.
Complex Issues: Handles complex issues, referring only the most complex to higher-level staff.
Hygiene and Safety: Adheres to food hygiene and safety standards.
Customer Service: Provides service and assistance to patients, staff, and other customers.
Records and Reports: Prepares necessary records and reports.
Leadership: Leads and mentors others, participates in interviews, training, and onboarding.
Additional Responsibilities for Retail Lead:
Inventory Management: Overseeing stock levels, placing orders, and managing inventory to ensure the availability of products.
Customer Service: Ensuring high standards of customer service, handling customer complaints, and training staff in customer service best practices.
Sales and Promotions: Developing and implementing sales strategies, promotions, and special offers to increase revenue.
Staff Scheduling: Creating and managing staff schedules to ensure adequate coverage during peak hours.
Financial Reporting: Preparing daily, weekly, and monthly financial reports, including sales, expenses, and profit margins.
Quality Control: Ensuring the quality and presentation of food and beverages meet company standards.
Health and Safety Compliance: Ensuring compliance with health and safety regulations specific to retail food service environments.
Performs other duties and responsibilities as assigned.
Other Information:
OTHER DUTIES- This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.- All employees are required to familiarize themselves
Compliance: Employees must comply with all federal, state healthcare laws, and report any noncompliance.
REASONABLE ACCOMMODATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Minimum Qualifications:
Credentials: No specific credentials required, but various food safety certifications are grouped as optional.
Education: High school diploma or GED.
Experience: At least 4 years of relevant experience.
Additional Qualifications for Retail Lead:
Experience in Retail Management: Prior experience in managing a retail food service operation, such as a café or cafeteria.
Customer Service Skills: Strong customer service skills and the ability to handle customer inquiries and complaints effectively.
Sales and Marketing Knowledge: Understanding of sales techniques and marketing strategies to boost sales.
Financial Acumen: Ability to perform financial analysis and prepare financial reports.
Leadership Skills: Proven ability to lead and motivate a team, with experience in training and development.
Food Safety Certification: Certification in food safety and hygiene, such as ServSafe.
Working Conditions:
- Physical Requirements: Includes frequent movement, lifting, and handling of items up to 50 lbs.
What’s in it for you
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Default: Location : City Twin Falls
Category Service/Trade
Work Unit Food and Nutrition Magic Valley Hospital Grnd
Position Type Full-Time
Requisition ID 2024-95255
Default: Location : Location US-ID-Twin Falls
Work Location : Name 801 Pole Line Rd, Twin Falls, Magic Valley Medical Center