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Fairmont Executive Assistant to General Manager in Udaipur, India

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont invites you to embark on an unforgettable journey of luxury

Job Description

 

  • Provides administrative support to General Manager. Ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.

  • Types, files and upkeeps all private and confidential matters related to the executive office

  • Sets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.

  • Prepares the relevant materials for all meetings attended by General Manager.Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and any other meetings.

  • Prepares and circulates the minutes of the meetings.

  • Answers telephone calls courteously and gives information to callers. Routes call to appropriate official and places outgoing calls.

  • Makes copies of correspondence or other printed matters.

  • Prepares outgoing mail.

  • Types, takes dictation and minutes, draft letters, files and traces and composes correspondence.

  • Monitors and maintains the proper appearance of the office area.

  • Handles outgoing mails by courier.

  • Makes and confirms appointments for the General Manager.

  • Provides assistance & support to internal customers in other departments as appropriate.

  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

  • Maintains positive guest and colleague interactions with good working relationships.

  • Greets visitors, ascertains nature of business, and directs visitors appropriately.

  • Attends and contributes to all training sessions and meetings as required.

  • Exercises responsible behavior at all times and positively representing the hotel team.

  • Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.

  • Ensures high standards of personal presentation and grooming.

  • Carries out any other reasonable duties and responsibilities as assigned.

Qualifications

  • Minimum 3 years of experience and minimum 1 years in a similar role. 

  • Experience in shorthand, MS Office.

  • Indian Nationals only.

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