Shire Jobs

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12386961

::: {title=""} ::: {contenteditable="false"} The Customer Service Specialist Receptionist is responsible for performing general reception, scheduling client appointments, answering and routing incoming calls, and welcoming and routing visitors presenting at reception. Additional duties include general office duties and administrative duties as needed. ::: :::

Requirements

::: {title=""} ::: {contenteditable="false"} - High school diploma/G.E.D. - Prior experience in a customer service role - Ability to follow office procedures while adjusting work style to meet the needs of the client - Ability to work productively with distractions and shift focus as needed - Ability to handle program and client information in a confidential manner and report concerns as mandated - Ability to establish and maintain good working relationships with staff and the public - Knowledge and respect for diverse cultures/lifestyles and problems of poverty in the community - Knowledge of trauma-informed care principles - Ability to communicate effectively both written and orally - Ability to function professionally in stressful situations - Ability to set work priorities and organize effectively to meet deadlines - Proficient in English (spelling, punctuation, grammar) - Ability to attend worksite regularly to perform job duties and responsibilities - Ability to use email, online scheduling system, Survey Monkey, MS Word and the ability to learn project specific computer software programs. - Ability to attend program meetings and/or training as required - Ability to work a flexible schedule to accommodate program scheduling needs including periodic early mornings and weekends

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Summary

::: {title=""} ::: {contenteditable="false"} Status: Full-Time/Seasonal

Duration of Job Assignment: (Approximately 6 months) ::: :::