Shire Jobs

The position of the Logistics Dispatcher is exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall not be entitled to overtime compensation for hours worked in excess of 40 in any one work week. The Logistics Dispatcher shall be accountable to, and supervised by, the Director of Logistics, but must exercise independent decision making using discretion and judgement. The Logistics Dispatcher will assist with backhauls and routing procedures, resolve daily logistics issues as needed, secure and confirm appointment times of freight, answering phone calls from customers, customer service, drivers and sales representatives regarding delivery issues. The Logistics Dispatcher will have direct contact with carrier customer to answer shipment inquiries and communicate shipment status and other duties as required by management. Responsibilities: Confirms and/or processes orders and bills of lading with corresponding information and rates provided by Director. Scan, file, and log daily all paperwork. Will maintain records by day, week, month and year for logistics purposes. E-mail and fax all paperwork to properly pay carriers on time and invoice shipper of loads. Provides timely communication to customers and personnel on all aspects of shipment status Acts as point of contact for carriers, customers and department (provides customer service and load details including schedule carrier pick-ups) Documentation of daily shipments with a log of time of arrival, time of load and time of shipping. Create, update and close out all entries in the transportation management system. Must be able to follow written instruction, write clearly, and communicate well at all level. Knowledge with Forwarding, Brokerage, and a 3PL environment preferred Populate and maintain daily reports, identify Common Carrier pickups. Confirm appointment times and readiness of freight. Populate P/U reports and maintain on a daily basis. Coordinate Load planning / Discharge Planning for Common Carriers. Secure pickup and delivery appointments. Resolve logistics issues as needed. Must exercise independent decision making using discretion and judgment.

Knowledge, Skills and Abilities: Good written and verbal communication skills. Must be detail oriented with good follow up skills. Excellent organizational skills. Must be able to multi-task and handle a busy workload in order to meet strong deadlines. Customer service mindset/background as you will be tasked with answering phone calls, assisting customers, and entering in orders. Working knowledge of Microsoft Outlook, Word and Excel. Ability to adapt to changing priorities in a fast paced environment. Must be able to work independently and within the framework of a team.

Essential Job Functions:
Cross train in all aspects of Logistics department learning backhauls, routing procedures. Populate and maintain daily report from Retalix, identifying Common Carrier pickups. Confirming appointment times and readiness of freight. Populate Retalix P/U report on Shared drive / Logistics folder and maintain on a daily basis. Coordinate Load planning / Discharge Planning for Common Carriers. Secure pickup and delivery appointments. Resolve logistics issues as needed. Ferraro Foods is an equal opportunity employer. Pay: 40,000 41,600 Interested candidates can apply online at https://www.ferrarofoods.com/careers