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Vail Resorts Senior Manager Director of Engineering in Vail, Colorado

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  • MORE employee discounts on lodging, food, gear, and mountain shuttles

  • 401(k) Retirement Plan

  • Employee Assistance Program

  • Excellent training and professional development

  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  • Free ski passes for dependents

  • Critical Illness and Accident plans

Job Summary:

Maintain all aspects of the property and associated properties with a strong emphasis on asset maintenance. Train the engineering staff to be competent with brand standards, guest service calls, safety and job function. Maintain a work order system for the property and use the system to measure productivity and efficiency of the engineering department. Maintain the property with respect to all applicable Industry, Federal, State and Local Codes. Vail resorts core values are necessary to succeed in this function.

Job Specifications:

  • Outlet: The Arrabelle, Vail

  • The budgeted range starts at $89,000 - $108,000 + annual bonus. Actual pay will be adjusted based on experience

  • Shift & Schedule Availability: Full Time, Year Round

Job Responsibilities:

  • Direct the daily activities of the department. Plan, organize and control work, communicate goals, and schedule employeesto ensure proper coverage. Communicate and enforce policies, procedures, rules and standards.

  • Educate/train associates on emergency procedures and safety issues to ensure compliance with federal, state and local laws and regulations for the protection of guest and associates.

  • Train associates on brand standard requirements for the department and set goals to achieve a pass grade on all audits.

  • Train associates on guest satisfaction for property and department, show how satisfaction is measured, the positives and negatives for property and corporation and set goals to improve all guest scores related to department.

  • Ensure at the start of every shift, 10 -15 minutes meeting are held to communicate information and train or discuss guest issues, brand standards, safety, other department issues and to celebrate successes.

  • Resolve guest complaints to meet brand standards and guest satisfaction and maintain a positive guest attitude at all times. Share guest information to achieve consistent results.

  • Ensure monthly department meetings are held for information, sharing information and results, update on corporate or hospitality news and how to improve.

  • Oversee the physical operations of the property including maintenance and repair of all interior and exterior of buildings including landscaping.

  • Develop and implement a maintenance program (automated or manual) of all-building, equipment, guest rooms and all other interiors to meet or exceed brand standards, corporate and or owner requirements including the training of the engineering staff on the management of maintenance programs.

  • Monitor and maintain cleanliness, sanitation and organization of all assigned work areas.

  • Ensure the achievement of the property’s (preventative, planned and schedule) maintenance programs to meet brand standards, Market Matrix and corporate requirements and property goals.

  • Monitor operating budget and control all expenses within all areas of the department. Report end of period variances as required by property or corporate.

  • Participate in the preparation of the annual departmental operating budget and capital plans which support the overall objectives of the property and corporate policies.

  • Work with corporate product managers, engineering and/or outside architects, designers, or others regarding renovations of structure or equipment change.

  • Ensure scope of work for all capital projects, obtain bids (follow policy for bids) form contractors for same scope of work, bids should be sealed and delivered to accounting department and opened at predetermined executive meeting

  • Capital projects contracts should use the standard project short form document (Corporate legal) as the contract.

  • Supervise all capital projects to meet scope of work (quality) requirement and to ensure timely completion of project within budget and established future maintenance commitments.

  • Purchase all parts, supplies, tools, materials and equipment related to engineering through direct contact with sales representatives, vendors, suppliers, agents distributors or any other in accordance with the accounting procedures for purchasing, invoicing and payment.

  • Inspect or have inspected purchases delivered to assure price, quality, consistency and warranties.

  • Maintain inventory of all parts, equipment and supplies.

  • Monitor department productivity and efficiency with automated system (CMMS, HotSos, other) or manually based on the work order (WO) system, weekly, biweekly or monthly as required by supervisor.

  • Strong technical skills in HVAC, electrical, mechanical, plumbing, painting, carpentry, refrigeration and be familiar with chillers, cooling towers, boilers, water systems, chemical treatment , pneumatic, landscaping, laundry equipment, controls, sprinkler system and fire alarm systems are required.

  • Implement OSHA, EPA and ADA guidelines and programs. Abide by all safety rules and regulations per corporate policies State and Federal codes

  • Evaluate on in-house repairs versus subcontractors.

  • Contract and supervise waste disposal services and recycling programs as necessary.

  • Conduct 2 - 4 week training program on the required job functions with criterion expected for new hires.

  • Charge condo/apartment owners per agreement or policy for maintenance or repair work completed following procedures and guidelines for the property.

  • May be responsible for determining the security requirements necessary to ensure that property/s, associates and guest are protected and manage the relationship with third party contracted for such purpose.

  • Train the most competent to be successor.

  • Any other duties related to property engineering.

Job Requirements:

  • 3 - 4 years technical school or formal technical training

  • 4 - 7 years as director of engineer or chief engineer at a large resort property or equivalent experience in construction, cruise ship and other industries

  • 3 - 4 years supervisory experience necessary

  • Valid driving license. Accreditation an advantage

  • Microsoft Office

  • Read write and speak English Fluent

  • Good communications Skills, Good administrative and good leadership skills

  • Willing to work with changing shift schedules as necessary to meet business needs

The expected pay range is $89,000 - $108,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504393

Reference Date: 08/20/2024

Job Code Function: Building Maintenance

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