Job Information
Paladin Technologies Program Coordinator in Vancouver, British Columbia
The Program Coordinator will help manage, coordinate, and execute the varying tasks within the project plan. The primary objective of this role is to support the Program Manager in delivering high-quality project and client services as efficiently as possible. May be requested to lead and manage small projects or initiatives at the discretion of the Manager.
The ideal candidate for our team will have exceptional organizational and execution skills to effectively coordinate and facilitate the daily administrative and coordination workflow activities and initiatives within the project team. Though based in Vancouver, some travel throughout the Lower Mainland may be required for this role.
RESPONSIBILITIES:
Work with the Project Management team to develop and manage schedules, resource plans, procurement, project commissioning and risk mitigation strategies.
Plan and assign field labor resources to maximize efficiencies and productivity
Work with field operations to support day-to-day requests.
Assist and manage the collection and distribution of project documentation (Ex. shop drawings, as-builts) and prepare closeout packages
Schedule and relay details to technicians, promptly closing work orders once work is completed
Maintain technician schedule application ensuring resources including subcontractors and equipment rentals are effectively utilized
Effectively manage and maintain all written and verbal communications
Obtain purchase orders from customers as needed
Prepare monthly progress reports.
Maintain client satisfaction and promptly resolve any concerns.
Manage all project documentation from opportunity to close-out.
Monitor quotes for accurate labor, travel, rental, procurement costs and potential warranty.
Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company
Visit client sites to support installations and troubleshooting requirements.
Perform other tasks as required.
Success Factors - What Excellence Looks Like
Project Management: Flawlessly deliver on necessary project components to exceed client satisfaction.
Planning & Problem Solving: Plan for every situation and resolve issues.
Agility: Adjust and pivot to changes with ease.
Communication: Transmit information with consistency and clarity; adapt to different styles.
Detail Oriented: Don’t skip the details.
Take Initiative: Keep workflows moving.
QUALIFICATIONS:
Previous coordination or corporate administration experience is required.
Experience in the construction/security industry would be considered an asset.
Excellent written and verbal communication, as well as interpersonal skills.
Strong computer skills, with proficiency in Microsoft Office and project software.
Able to work independently, manage time effectively, and work with multiple deadlines.
Pay: $60,000 - $75,000 DOE
Company Info:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted.
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