Shire Jobs

Job Summary

Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community's diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 -- LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.

Qualifications

Education and Experience:

Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.

• Environmental Public Health experience preferred.
• Proficient in Microsoft Word, Excel, Acccess

• Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.

   

In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. 

Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.

In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator's license.

Some positions require or prefer certain bilingual skills.

Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.

Ability to:

• Establish and maintain cooperative and effective working relationships
• Operate standard office equipment such as computer software applications, telephones, copy machines
• Apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations
• Effectively maintain harmonious relationships with customers, including co-workers
• Effectively guide and assist other employees
• Evaluate and improve program operations through enhancement of procedures, systems, organizational approaches and record keeping
• Communicate effectively both orally and in written form.

• Performs other related duties as required

   

Other Necessary Qualifications:

Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave.  In addition, leaves may be cancelled under public health emergencies

Must successfully complete basic incident management courses and participate in emergency response trainings as requested

Must protect the privacy and security of protected health inform