Job Information
Consolidated Electrical Distributors Project Coordinator in Vancouver, Washington
Summary
Job title: Project Coordinator
Job ID: 202496860003
Department: Vancouver Columbia TRC
Location: WA-Vancouver
Description
Summary:
Project Coordinators work hand in hand with our Sales & Project Management Team to help coordinate and manage the entire project from startup to closeout. This position is administrative focused requires a great deal of organization, detail oriented, and great customer service skills. This position is customer-facing and requires great customer service skills. Project Coordinators will be the primary administrative support between the Project Managers, vendors, and customers.
Reports to: Automation Solutions Group Manager
Minimum Qualifications:
Associates degree in Electronics or equivalent work experience
1+ year of customer service experience
Ability to comprehend, read, and communicate the English language orally and in writing.
Computer skills including Windows based applications.
Sit for long periods of time.
Travel within the Pacific Northwest
Preferred Qualifications:
Comply with all U.S., State, and local laws
Manage tasks and projects in accordance with industry standards as our company
Manage and coordinate multiple projects at the same time to ensure they are completed on time, on budget, and on scope.
This includes but is not limited to:
Ensuring scope, BOM, etc. are accurate and matching for all documentation
Excellent communication between team members, the customer, vendors, etc. in information and updates
Reviewing terms and conditions, billing/progress payments, are done in conjunction with the PCs.
Maintain shipping schedules on projects and update customers daily/weekly.
Share project status and or present information both internally and externally on regular disciplined means and methods (power point, email, etc)
Handle all requests for information in a professional, complete, and thorough manner
When necessary, create Purchase Orders, sales registers, and other documents for all items that are related to the Scope of Work and/or Bill of Material.
This includes but is not limited to:
Services
Products
Freight and other charges
This includes necessary change orders and other changes to the overall project
File and keep records in the appropriate platform (CEDNet, sharded folders, Salesforce, etc.)
Customer File
Back Order and Special-Order Files
Job Files
Open Purchase Order Tub
Direct Order Tub
Research Credit Memos
Open incoming mail/packages as well as prepare outgoing mail/packages
Assist with credit and sales problem resolution.
Control record retention
Answer telephones promptly and professionally.
If necessary, communicate messages and information to appropriate parties if they are unavailable.
Photocopying/scanning of documents
Turn all paperwork in promptly and correctly. Under limited circumstances should you physically retain original documents (such as register, RGAs, credit memos, etc.)
Comfortable having detailed project discussions on the phone or web conferencing.
Work closely with Outside Sales to solidify customer relationships.
Collaborate with industry partners to resolve issues.
Working Conditions:
Working conditions will be standard to an office environment. Remote work is available with occasional travel requirements.
Supervisory Responsibilities: No
Essential Job Functions:
Ability to work in a fast-paced environment revolving around the area construction market.
Strong ability to communicate effectively.
Detail-oriented, attentive.
Driven, motivated, mission-based attitude.
Capacity to multi-task, to be organized and consistent.
Ability to work with a team to accomplish common goals.
Excellent organizational skills.
Ability to understand mathematical calculations for the purpose of pricing and costing.
Math skills that include calculating percentages, decimals (.1, .01, .001) and discount multipliers.
Possess a basic knowledge of computers and the Internet (vendor websites).
Be present during your regularly assigned hours to assist customer needs and demands.
Extended and/or frequent absences are detrimental to the business and your relationship with the customer.
Ability to up sell cost effective alternative materials and/or additional accessories and services
Receive and forward customer and vendor feedback while making suggestions for improvement.
Desire to exceed expectations and earn customer trust and confidence in one’s capabilities and performance.
Proactively follow-up with outstanding requests, activity, etc
Issues can always arise that are outside of our direct control, but it is essential to communicate those prior to the customer finding out through a missed deadline or expectation.
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $60000 to $65000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
- Bonus
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care
Long Term Disability Insurance after 25 months
Life Insurance at 1X your annual salary
401(k) (18 or older)
Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days
Paid Holidays - 9 days each year
Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually
Paid Pregnancy & New Parent Leave