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Quality Assurance Program Administrator

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Quality Assurance Program Administrator

Salary

$81,629.99 - $114,293.20 Annually

Location

Ventura, CA

Job Type

Full-Time Regular

Job Number

0748HCA-24AA (BR)

Department

Health Care Agency

Division

Ventura County Medical Center and/or Santa Paula Hospital

Opening Date

04/25/2024

Closing Date

5/9/2024 5:00 PM Pacific

• Description

• Benefits

• Questions

Description

Under general direction, the incumbent will be pivotal in the provision and analysis of core measures, encompassing regulatory, committee, and dashboard data, to facilitate essential tracking and reporting of compliance metrics for the Ventura County Medical Center. Additionally, the successful candidate will spearhead the compilation and dissemination of daily, monthly, and quarterly census reports, while ensuring adherence to regulatory data submission requirements. Collaborative engagement with both internal and external stakeholders will be instrumental in maintaining the integrity and accuracy of our data repositories.

AGENCY/DEPARTMENT: Health Care Agency - Ventura County Medical Center

PAYROLL TITLE: Program Administrator III

EDUCATION/BILINGUAL INCENTIVE: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

Program Administrator III is a management classification and is not eligible for overtime compensation. Incumbents in this classification are eligible for benefits at the MB4 level.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only. There is currently one (1) Regular vacancy.

TENTATIVE SCHEDULE

OPENING DATE: 4/25/2024

CLOSING DATE: 5/9/2024

Examples Of Duties

Duties may include, but are not limited to the following:

• Provides and analyzes data as needed to complete established reports to include but not limited to dashboards, special projects, regulatory data, and committee data (i.e. stroke, throughput data).

• Compiles and distributes daily, monthly and quarterly census reports;

• Compiles and submits regulatory data (i.e. California Maternal Quality of Care Collaborative data via the Maternal Data Center).

• Provides ad hoc data reports as required to meet organizational needs.

• Represents the County in contacts with other governmental or community agencies and/or the public; confers and cooperates with others on policies and procedures as well as organizational, personnel, budget and operational issues.

• Prepares required reports; compiles and analyzes information and statistical data to improve operations, identify program needs and/or monitor implemented processes and procedures.

• Acts as a project manager for large scale data analysis projects.

• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE

Considerable data analytics and quality assurance experience coupled with considerable experience in data management, ideally in a health care quality assurance setting. This experience can typically be gained by a minimum of:

Any combination of education, training, and/or experience equivalent to a bachelor’s degree from an accredited college or university in Business Administration, Health Care Administration, Public Administration, or related field;

AND

Four (4) years of experience in the following:

• Clinical or administrative experience in a healthcare organization.

• Demonstrating competency and knowledge of policies and procedures and quality assurance, OR

• Experience assisting in research, and understanding and application of Federal, State, and local laws and regulations as they relate to policies, procedures, and quality assurance in a hospital setting.

  NECESSARY SPECIAL REQUIREMENTS:

• Experience with compiling, analyzing, and reporting data for healthcare performance improvement.

• Advanced skill level in Microsoft Excel

• Some experience with Electronic Health Records

DESIRED

• Master’s degree in business and/or clinical related field

KNOWLEDGE, SKILLS, and ABILITIES:

Working knowledge of: methods and techniques of data analyses; data reporting using large data bases; the principles and techniques of project management; dashboard metrics and data analysis; regulatory reports; process improvement and administrative application of data processing; principal techniques and methods applicable to assigned quality assurance in a health care setting.

Skill in: abstracting data from Electronic Health Records (EHR) using Business Objects software; using Microsoft Excel to compile and report data.

Ability to: analyze performance improvement data; prepare a variety of reports and recommendations; and speak effectively in public.

Recruitment Process

FINAL FILING DATE: Applications must be received by County of Ventura Human Resources no later than 5:00 PM on Thursday May 9th, 2024.

To apply on-line, please refer to our web site at www.ventura.org/jobs. A paper application can be obtained by calling (805) 654-5129. Our address is County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: Sufficient information must be provided under the Education/Work experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above sections; however, it may not be substituted in lieu of the application.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral_Transfer.pdf) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying

All applicants are required to complete and submit the questionnaire for this examination at the time of filing. This questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION SCREENING – qualifying

All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.

TRAINING & EXPERIENCE EVALUATION

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who is the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

ORAL EXAMINATION - 100%: A job-related oral examination may be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: If there are three (3) or fewer qualified applicants, an oral examination may not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

BACKGROUND INVESTIGATION

A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

For further information about this recruitment, please contact Brett Ramirez by e-mail at Brett.Ramirez@ventura.org or by telephone at (805) 654-2277.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Codes: MB3, MB4, MS, MT, MCC, MU

01

Please provide details of your clinical or administrative experience within a healthcare organization. In your answer, describe your roles, responsibilities, and any notable experience you have in health care quality assurance and/or policy and procedures. In your answer, please list the following: A) Name of the employer you gained this experience B) Job title of the position you held C) Length of time you performed these duties If you have no experience in clinical or administrative experience within a healthcare organization, please write in "no experience"

02

Please describe a specific project where you were responsible for compiling, analyzing, and reporting data for healthcare performance improvement initiatives. What methods or tools did you use to gather and analyze the data? How did your analysis contribute to improving healthcare outcomes? In your answer, please list the following: A) Name of the employer you completed the data analysis for B) Job title of the position you held C) Length of time you performed these duties If you have no experience in compiling, analyzing, and reporting data for healthcare performance improvement initiatives, please write in "no experience"

03

Please describe your experience assisting in research, and understanding and application of Federal, State, and/or local laws and regulations as they relate to policies, procedures, and quality assurance in a hospital setting. In your answer, please list the following: A) Name of the employer you gained this experience B) Job title of the position you held C) Length of time you performed these duties If you have no experience in this type of work, please write in "no experience"

04

Please describe how you have used Electronic Health Records (EHR) data to identify areas for performance improvement in healthcare delivery. In your answer, please list the following: A) Name of the employer you used EHR for B) Job title of the position you held C) Length of time you performed these duties If you have no experience using Electronic Health Records (EHR) data, please write in "no experience"

05

Please indicate your Microsoft Excel skill level:

• No Experience

• Beginner: Ability to perform calculations, modify worksheets, print workbook content, and manage large workbooks.

• Intermediate: Ability to create advanced formulas, organize worksheet data into tables, and analyze data with PivotTables.

• Advanced: Ability to program large scale operations, automate worksheet functions, and create and edit macros.

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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