Job Information
Robert Half Customer Service Administrative Assistant in Virginia Beach, Virginia
Description We are offering a long-term contract employment opportunity in the manufacturing industry for a Customer Service Administrative Assistant. This role is based in Virginia Beach, Virginia and is focused on providing administrative support to the customer service department.
Responsibilities:
• Accurately process customer credit applications in a timely manner
• Keep customer credit records up-to-date and precise
• Address and resolve customer inquiries effectively
• Monitor customer accounts and initiate appropriate action
• Enter relevant information as required
• Check and follow up on late purchase orders
• Confirm information accuracy
• Provide assistance in the company's SAP implementation
• Support the customer service department with administrative responsibilities. Requirements • Minimum of 2 years experience in a customer service or administrative role within a manufacturing environment.
• Proficiency in administrative tasks such as scheduling, correspondence, and reporting, demonstrating solid organizational and time management skills.
• Proven experience in customer service with the ability to handle customer inquiries effectively and promptly.
• Familiarity with SAP or similar enterprise resource planning (ERP) software, with the capability to troubleshoot and resolve issues.
• Excellent interpersonal and communication skills, with the ability to interact professionally with customers and internal teams.
• Ability to multitask and prioritize workload in a fast-paced manufacturing environment.
• High level of accuracy and attention to detail in administrative tasks.
• Demonstrated problem-solving skills with a customer-centric approach.
• Computer literacy with proficiency in Microsoft Office Suite, particularly Excel and Word.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .