Shire Jobs

ABOUT THE FUNCTION

This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. To lead and manage all aspects of daily housekeeping operations in assigned properties to enable the delivery of an outstanding guest service and to maximise profitability. The role holder supervises and controls cleaning and servicing of all bedrooms, restaurants, functions and public rooms in the hotels to ensure EHG standards are always enforced and maintained.

WHAT YOU WILL NEED TO SUCCEED

• Minimum qualification required is a Bachelor’s degree in hospitality, business administration or similar

• 7 years of cumulative experience in progressively more complex and responsible roles, with at least 3 years leading the housekeeping operations of a market-leading hotel brand.

• Experience in project leadership including hotel renovations and pre-openings.

• Experience in leading a team of 50+ Completion of projects on time

• Completion of projects within budget

• Completion projects based on quality

• Realizing cost efficiencies

• Put Customer First

• Drive for Results

• Disrupt and Challenge

• Learning

• Resilience

• Adaptability

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.