Job Information
Living Goods Director, Programs Delivery (DPD) / Deputy Country Director (DCD) in Burkina Faso
Role: Director, Programs Delivery (DPD) / Deputy Country Director (DCD)
Reports to: Country Director
Location: Burkina Faso
Introduction:
Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?
Living Goods endeavours to improve access to essential healthcare services in underserved regions, particularly in sub-Saharan Africa . We believe community health is critical to deliver Universal Health Coverage and that community health workers (CHWs) are essential, because they bring health services to people’s doorsteps. But to truly make an impact, CHWs need to be digitally empowered, equipped with treatments, effectively supervised, and compensated.
We also help governments transform their community health systems and workforces. We have transformed ability of community health workers to have a lifesaving impact across Africa. These community health workers educate, assess, treat, and refer for common illnesses like pneumonia, diarrhea, and malaria that affect children under 5, they help ensure children get immunized on time, and they support women through their pregnancies and with family planning. They also provide primary healthcare to millions of people at a fraction of the cost of doctors and nurses.
At Living Goods, you will have the chance to apply your ideas and creativity at work every day!
The position:
The Director of Programs Delivery (DPD) / Deputy Country Director (DCD) Burkina Faso will provide strategic leadership and efficient management of Living Goods’ service delivery operations to ensure high quality and cost-effective health impact and program effectiveness.
Under the overall strategic direction of the Country Director, the DPD / DCD will oversee the implementation of the Burkina Faso Strategy (Learning Sites and Implementation Support) ensuring that impact KPIs are met. S/he will lead the development and management of the Programs Delivery team, find innovative solutions to enhance the impact of Living Goods interventions and support country specific responsibilities such as budgeting and financial approvals. Additionally, S/he will be responsible for operationalization of experiments and innovation for learning, strengthening the public supply chain through forecasting and quantification, and act as the Country Director when required.
The DPD/DCD will contribute to Living Goods’ thought leadership, maintaining competitiveness in the Community Health market environment while enhancing the organization’s reputation through strategic external representation. As a member of both Burkina Faso’s Senior Leadership Team (SLT) and the Global Leadership Council (GLC), s/he will work collaboratively with other SLT and GLC members to ensure cross-functional operational synergies are optimized
Responsibilities :
Lead program operations to achieve high impact at scale in a sustainable way :
Provide strategic guidance and day to day operational leadership to the program delivery team to achieve key KPIs (Health and program effectiveness).
Lead the annual planning and definition of the program delivery strategies (Learnings Sites and Implementation Support) with clear attainable and measurable objectives.
Ensure timely, on-budget implementation of programs execution in line with the relevant quality standards, addressing operational challenges promptly.
Lead the operationalization of experiments and innovation for organizational learning.
Monitor and guide the structured evolution of programs operations and systems according to departmental plans and priorities.
Review performance against key indicators and take action to ensure ongoing measurable improvements.
Lead the evolution of DESC model to increase impactful, cost-effectiveness and scalability, in coordination with government (i) to stimulate government interest and adoption of our best practices and investment in DESC (ii) to deliver our long-term goal of national scale implementation.
Foster Internal Coordination and Strengthen Synergies:
Ensure effective coordination and planning among the Programs team and other departments, facilitating regular meetings to address planning, kick off, follow up and closing of issues.
Collaborate with the Country Director and Finance team to budget, monitor and control costs while ensuring adherence to internal control procedures.
Work closely with the Global and Country teams to share learnings and continuously improve processes and ways of working.
Recruit, manage and mentor Program Teams, ensuring their development and alignment with organizational goals.
Coordinate with the Digital Health (DH) team to ensure stability of tools for CHWs and Supervisors.
Collaborate with the Security Advisor to anticipate and manage security risks and threats on the ground.
Support strategic institutional relationships and fundraising initiative :
Support the CD and the Partnerships, Advocacy and Communications (PAC) in developing strategic relationships with donors and key Government leaders and implementing partners (at national, regional, district health facilities level) in order to influence enabling environment for sustainable financing of DESC Community Health.
Assist in identifying potential opportunities, proposal development and lead successful donor/partner learning visits to LG sites.
Represent Living Goods Burkina Faso at key internal and external meetings and events as delegated by the Country Director.
Collaborate with PAC to build and enhance communication, advocacy and relationship-building skills among Program staff.
Develop/oversight/approval/review of budgets, expense reports, and disbursements per delegation of authority.
Contribute to organizational leadership and strengthening :
Partner with the Country Director and Senior Leadership Team to build a culture of high performance at Living Goods.
Participate in Global meetings and discussions (GET, Steer Co, GLC, TWGs, CMTs etc) as requested and/or delegated by the CD.
Act as Country Director when required.
Skills and Competencies :
Performance Competencies
Project cycle/Task Management: Organizes and manages projects or tasks to effectively achieve work objectives and deliver results. • Plans and prioritizes own job responsibilities to deliver high-quality work on time and on budget. • Accurately scopes timing, resources, and budget to deliver solutions/results. •Escalates issues to the right people at the right time. • Is able to make difficult decisions and trade-offs, when needed. •Ensures the team understands how its work contributes to broader organizational goals.
Technical Skill/Excellence: Possesses sufficient knowledge/skills to successfully perform job responsibilities.
• Executes work consistent with LG’s standards for high quality. • Brings expertise or capabilities to deliver work is in line with company mission and strategy, and meet the needs of our strategic partners.
People Relations/Management: Works well with others and treats all individuals in a fair and consistent manner. •Enables others to do their best work and grow professionally, including peers (e.g., shares knowledge, practices transparency in work, delegates tasks to develop people, gives credit where it’s due). • Sets clear expectations for performance and provides performance feedback on successes as well as needed improvements in a constructive manner consistently throughout the year (e.g., meets regularly to discuss performance, leverages the performance review process in a thoughtful way, etc.).
Business Development and External Relations : Contributes to the advancement of LG’s work and the achievement of our strategic objectives through new business opportunities and stakeholder partnerships. • Engages in LG’s business development processes (e.g., participates in capture activities, proposal preparation and submission). • Leverages existing work and relationships with clients, donor organizations, and partners to generate new business opportunities.
Thought Leadership/Reputational Capital: Supports knowledge exchange across the Organization (e.g., helps create an informed workplace and learning environment, participates in training and professional development opportunities, etc.). • Contributes to LG’s thought leadership to be highly competitive in our market environment (e.g., builds or advances expertise in his/her field, promotes innovation and best practices, supports creative solutions to operational or business challenges). • Promotes LG’s reputational capital through external dissemination and visibility (e.g., participates in or supports preparation of conference presentations, reports; shares LG evidence with stakeholders through meetings. TWEGs etc)
Other competencies/skills
Combination of management skills & leadership capabilities
Strategic thinking & foresight
Compelling and influential communicator
Highly articulate and analytical with attention to detail.
Knowledge of current healthcare System context in Burkina Faso.
Decision making- ability to make quick, informed and courageous decisions
Education and Experience :
Bachelor’s degree in business administration, Public Health or a related field from a recognized university. Master’s degree preferable.
A minimum of ten years of relevant experience with at least five years at the management level.
Relevant professional certifications desirable.
Compensation :
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.
Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.
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