Job Information
Akamai Technologies, Inc. Business Operations Analyst II - Remote in Costa Rica
Do you have a passion for using data to help make effective business decisions?
Do you enjoy collaborating with teams to solve complex challenges?
Join our growing Sales Tools & Support team
Akamai is currently seeking a Business Operations Analyst II. The role will join our growing Sales Tools & Support team in the Global Sales Organization. The team is a cross-divisional business operations function. It operationalizes business architecture through design, definition, and governance of policies, processes, and tools. This is necessary to support our global go-to-market teams.
Partner with the best
The role will report to the Senior Lead of the Sales Tools & Support team. You will collaborate with sales management, divisional sales operations teams. You will also collaborate with other key stakeholders to understand business needs. The role will oversee design, deployment and support of critical business processes. You will help enable the vision for Akamai's Sales technology stack.
As a Business Operations Analyst II, you will be responsible for:
Partnering with sales and channels leaders to define/execute strategic projects to increase revenue, productivity, and efficiency
Being a thought-leader and go-to-expert on process/tools. Partner with IT to drive alignment and execute initiatives
Executing on technology roadmap to support continuous improvement systems process and user experience for sellers and partners
Providing data stewardship to support data governance to improve data hygiene and usefulness
Establishing formal and informal processes for collecting feedback, requirements, and enhancement requests related to sales process/tools
Leading cross-functional initiatives and collaborate closely with sales, pre-sales, marketing, and finance
Executing change management plans and activities. Ensure adoption of processes and tools, with emphasis on performance measurement
Do what you love
To be successful in this role you will:
Have 5 years of experience managing data hygiene and delivering high-quality reports and dashboards in Salesforce
Have deep understanding of sales process, Salesforce, and other sales tools; analytical, interpersonal, organizational, and critical-thinking skills
Be results-oriented with attention to detail; ability to build credibility, trust, and rapport with stakeholders
Have ability to communicate information effectively to business partners and team members across the organization
Have flexibility to work efficiently as part of a team to achieve group and individual goals
Be able to effectively communicate in business English both written and verbal.
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn (https://www.akamai.com/careers) what makes Akamai a great place to work
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We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
Your health
Your finances
Your family
Your time at work
Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
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