Job Information
Liberty Latin America Associate Account Executive, B2B Sales in Cayman Islands
What's The Role?
The role of the Associate Account Executive in B2B Sales in Grand Cayman is to sell the organization's products and services through direct sales to small & medium businesses. Face-to-face and remote sales to new customers and cross/up/repeat sales to existing customers by delivering sales bids/proposals/presentations and conducting product demonstrations. Achieve and exceed sales targets and set objectives. Continually build, grow and maintain customer relationships whilst striving to meet and exceed customer expectations.
What You'll Do
To maintain regular contact with assigned customers
Manage relationships with customers
Handling sales related escalations
Handle stakeholder management
To provide a consultative sales service to key stakeholders defining customer requirements and matching their needs
Develop and maintain account development plans for the assigned portfolio as identified by the manager.
Develop a current year sales plan for attaining revenue targets and customer satisfaction ratings for assigned portfolio.
Provide a weekly report detailing performance against target & listing key prospects.
Provide customer training and demonstrations as and when necessary.
Provide customer data within deadline as requested by manager.
Qualify new prospects & prepare proposals, mailings, sales & contact initiatives ‘sales days’ as required.
Proactively handle customer queries, or retention issues.
Utilize data within billing system, CRM system, competitive intelligence & customer feedback to better serve customers’ needs.
Respond to referrals as requested within required deadlines.
Comply to all company processes and procedures.
Maintain all standards relating to safety, on the job training and productivity.
Performs any other duties ancillary to or related to the foregoing.
What You'll Need
3 years’ experience of direct Sales in a Telecoms or IT environment OR related area
Sales management experience desired
At least 3 years’ Account Management Experience of SME and Enterprise Accounts
Minimum 2 years B2B or B2C direct sales and field based or telephone cold calling experience would be an asset
Ideally, a first degree in Management / Marketing / Sales or equivalent qualifications
Knowledge of functions and operations of the Telecommunications industry would be as asset
Knowledge of the mobile, wireless, fixed voice and data products and service offerings.
Working knowledge of CRM and contact management systems, e.g. Salesforce.com
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty, Liberty Networks, Cable & Wireless, Cable & Wireless Business, BTC, FLOW, VTR, ITO, Liberty Puerto Rico, Liberty Costa Rica, Más Móvil, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region
Why Join Us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
#LI-KW1
What You'll Need
3 years’ experience of direct Sales in a Telecoms or IT environment OR related area
Sales management experience desired
At least 3 years’ Account Management Experience of SME and Enterprise Accounts
Minimum 2 years B2B or B2C direct sales and field based or telephone cold calling experience would be an asset
Ideally, a first degree in Management / Marketing / Sales or equivalent qualifications
Knowledge of functions and operations of the Telecommunications industry would be as asset
Knowledge of the mobile, wireless, fixed voice and data products and service offerings.
Working knowledge of CRM and contact management systems, e.g. Salesforce.com
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty, Liberty Networks, Cable & Wireless, Cable & Wireless Business, BTC, FLOW, VTR, ITO, Liberty Puerto Rico, Liberty Costa Rica, Más Móvil, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region
Why Join Us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
#LI-KW1
What You'll Do
To maintain regular contact with assigned customers
Manage relationships with customers
Handling sales related escalations
Handle stakeholder management
To provide a consultative sales service to key stakeholders defining customer requirements and matching their needs
Develop and maintain account development plans for the assigned portfolio as identified by the manager.
Develop a current year sales plan for attaining revenue targets and customer satisfaction ratings for assigned portfolio.
Provide a weekly report detailing performance against target & listing key prospects.
Provide customer training and demonstrations as and when necessary.
Provide customer data within deadline as requested by manager.
Qualify new prospects & prepare proposals, mailings, sales & contact initiatives ‘sales days’ as required.
Proactively handle customer queries, or retention issues.
Utilize data within billing system, CRM system, competitive intelligence & customer feedback to better serve customers’ needs.
Respond to referrals as requested within required deadlines.
Comply to all company processes and procedures.
Maintain all standards relating to safety, on the job training and productivity.
Performs any other duties ancillary to or related to the foregoing.