Shire Jobs

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Desktop Adjuster

Desktop Private Clients Adjuster advert

• Are you a considered individual with a curious mind capable of building relationships with people from all walks of life?

• Can you articulate yourself clearly both verbally and in writing?

• Do you have a passion for the delivery of exceptional customer service?

• Do you challenge day to day situations and the norm yet remain calm under pressure?

• Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?

If the answer is yes, then keep reading as Sedgwick Private Clients are looking for professional, well organised, and dedicated individuals to perform the role of a desktop loss adjuster. We’re looking for adjusters who can display the key attributes highlighted above. You must be self-motivated and driven to succeed and above all you must demonstrate a desire to keep your customer at the heart of all that you do. Please keep reading if you feel the role may be appealing to you.

Wherever you are in your adjusting career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:

• Structured programmes with clear timescales & transparent career pathways

• Fully supported professional qualifications with rewards

• Truly flexible working, a mix of office and home

• Competitive salary

• You will join an appropriate incentive (bonus) scheme

• Employee assistance programme for employee wellbeing

• Life assurance

• Group Income Protection

Our other benefits include:

• Private healthcare plan (including pre-existing conditions)

• A Self Invested Personal Pension Scheme

• Annual leave allowance of 25 days + public holidays

• Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

The Role:

High Net Worth customers typically reside in luxury houses, have high value contents/valuables - the claims therefore are interesting and varied. We provide a highly personal and unwavering commitment to customer care and if you are interested in joining our team either as an Adjuster or someone who would like to be trained, developed and see progress with their career in this direction we want to hear from you.

These roles will appeal to adjusters experienced in High Net Worth claims.

Our adjusters adopt a mix of home and office-based ( insert office details here ) working throughout the week which helps support a healthy work/life balance. You will also be required to engage and work with various internal and external specialists, so excellent communication skills and the ability to coordinate various parties are essential, whilst always ensuring you have kept the customer fully updated at all times. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.

Whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of adjusters, and you will have dedicated team-based technical and managerial support. Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.

Required for this role:

• Making good progress towards CILA qualification or ACII

• Experience as a Loss Adjuster essential

• Previous HNW experience

• Ability to manage own caseload, meet targets and service standards

• Excellent problem solving and communication skills

• IT proficient

• Good building and construction knowledge would be an advantage

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)