Job Information
Foundever Marketing Automation Manager in United Kingdom
Marketing Automation Manager
Req ID#: 386330
GB, 08019GBGBGBGBGB, 40476GB, 11070GB, 13629GB, 02-675GBGB, 1050
Job Description:
About us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
We are looking for a Marketing Automation Manager to join our fast-paced, team-focused, dynamic Global Digital Marketing team.
About the job
You will be at the forefront of driving our digital marketing strategy through innovative automation techniques. You will oversee the day-to-day performance and management of our marketing automation processes, ensuring seamless integration to optimize our lead generation and nurturing processes. Your role will involve designing automated multipurpose workflows in HubSpot. You will collaborate closely with our sales, content, and design teams to create cohesive and personalized customer journeys, ultimately enhancing our lead management efficiency.
Working under the responsibility of the Global Marketing Automation Lead, you will work closely with all marketing teams (Global, EMEA and local) to design workflows that support their goals and facilitate their daily growth activities.
This role is about creating improving lead management, customer engagement and sales efficiency through streamlined and optimized processes.
Key responsibilities
Maintain a standard of quality and safety within HubSpot by setting routine.
Collaborate with Global, EMEA, and local marketing teams to design automated campaigns aligning with brand goals
Ensure a smooth campaign integration between HubSpot and a variety of tools to guarantee accurate data management and lead routing.
Monitor and analyze marketing metrics, providing insights and reports on campaign performances
Document all major internal HubSpot processes
Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards
Experience:
A strong track recordin optimizing internal lead management/sales efficiency/data quality processes
Experience in creating and administrating marketing automated processes across a variety of tools and platforms
Expertise with HubSpot is a must have
Experience with Zapier and Salesforce is a plus
Skills/Abilities/Knowledge
High level of proficiency in marketing automation platforms including HubSpot and Zapier
Has a technology-driven approach which enables him/her to efficiently streamline and simplify marketing tasks and workflows
Excellent multitasking skills to handle multiple projects and demands from a variety of marketing stakeholders
Understands cultural contexts and adapts approach accordingly
An eager eye for metric measurement and monitoring
Highly analytical and data-driven with an ability to track, interrogate and report on marketing metrics and results
Education
- A bachelor’s degree in marketing, or a related field
Languages
- Excellent conversational and written knowledge in English
Tools and Applications
HubSpot (Min 1 year + experience)
Salesforce
Zapier
Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Outlook)
Our offer:
Competitive compensation package
Growth opportunities within an expanding team
Onsite and remote work at home available
Working alongside a team of high-caliber leaders
Excellent work-life balance culture
Please note that due to the high volume of Global applications we receive, feedback will only be provided to candidates who are shortlisted for interview
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