Job Information
Shell Field Based Account Manager in Hong Kong
Where you fit in
You will be part of the Trading & Supply Products organization which is at the heart of Shell’s Downstream business. T&S Products exists as the integrator with the rest of Royal Dutch Shell to enable stronger E2E value delivery. We do so through managing and optimizing the physical supply chain as well as creating value though proprietary trading. Working closely with our partner businesses, we create more integrated value for Shell by maximizing the overall value potential across different lines of business and portfolios by delivering the right product to the right place on time at the maximum margin potential.
In this role, you will be part of the sales team and will hold P&L responsibility for Marine sector of Commercial Fuels in Hongkong, a key market in the East. You will report to Business Manager of Commercial Fuels HK.
What is the role?
Responsible for delivering business results and strategic intents esp in Marine sector for Commercial Fuels business in Hong Kong
Actively manage the interface with Supply, Mobility and CRT in Hong Kong to maximize P&L delivery.
Make term and daily spot sales to (local) resellers on the basis of specific market and supply conditions in close co-operation with the Pricing team.
Understand the sector and customer needs, map respective Customer Value Proposition (CVP) to optimize margin in different deals.
Manage over and under liftings of (term) contracts through different measures to minimize pricing exposure to enterprise.
Manage interaction for corresponding Commercial Fuels customers that have queries on pricing, invoices, supply issues etc. and drive for efficiency of E2E Order-to-Cash process without much manual intervention.
Ensure the streamline standards like Local Standard Offer book and Customer Promise
Plan and review customer interactions with record in Sales CRM tool to ensure product and service provision is on-track and account strategy is implemented to customer development, with effective communication to service providers.
Facilitate implementation of digitalization projects to enable stronger value generation from greater customer-intimacy and process-efficiency.
What we need from you?
Degree holder in Business, Marketing or related discipline
Ideally 5 years or more of experience in Commercial Fuels preferably in sales profession, with strong Commercial mindset and/or knowledge in Commercial market esp. in Marine sector
Proven Commercial sales & marketing experience with strong track record of execution.
Strong Business Acumen, with excellent selling/negotiation skills
Strong in leadership skill, esp. without formal authorities, to manage cross-team activities, lead changes and influence across organizational boundaries to deliver end-to-end value.
Strong in stakeholder management skill at resolving conflicts.
More about Shell
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.