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Job Description

Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. As a sophisticated database support engineer of customer success service organization, you will be responsible to deliver support and services on database, engineered systems and cloud technologies to our premium customers. The support and services covers the entire life cycle of the product starting from architecture design, implementation, optimization, maintenance etc. The role involves working with the customers and ensure they get the best out of our products.

Career Level - IC3

Career Level - IC3

Responsibilities

6-10 years of experience in

Experience in Design, implement, and manage complex FMW environments (24x7 standalone or cluster Environment)

Experience in Optimizing server configurations for performance, scalability, and reliability.

Experience in Leading major upgrades, migrations, and deployments of WebLogic servers and associated applications.

Develop and maintain system architecture diagrams and documentation.

Architect solutions for high availability, disaster recovery, load balancing, security and monitoring

Evaluate and implement best practices for WebLogic Server performance tuning and optimization.

Experience with configuring SSL: 1- way SSL and 2 – way SSL configuration , Queues, Topics, Distributed Destination, Foreign JMS providers, Message Bridges, JDBC connection pools, Data Sources

Oversee the deployment and management of mission-critical applications(SOA/BPM/BAM/BPEL) on WebLogic servers.

Provide expert-level support for complex application issues and performance bottlenecks.

Collaborate with development teams to ensure seamless application integration and deployment.

Implement and manage monitoring tools and processes to ensure server health and performance.

Conduct regular system audits and performance reviews to proactively identify and resolve issues.

Manage backup and recovery processes to ensure data integrity and availability.

Lead troubleshooting efforts for complex issues involving WebLogic Server and FMW application environments.

Conduct root cause analysis and provide solutions to prevent recurrence of problems.

Manage and lead WebLogic-related projects, including planning, execution, and delivery.

Coordinate with cross-functional teams to ensure successful project outcomes.

Advanced knowledge of FMW architecture, administration, and performance tuning.

Strong expertise in Unix/Linux operating systems, including shell scripting and automation.

Excellent problem-solving and analytical skills with a proven ability to handle high-pressure situations.

Strong leadership and mentoring skills, with the ability to effectively communicate technical concepts to various stakeholders.

Familiarity with networking concepts, security best practices, and enterprise application integration.

Familiarity with cloud environments, containerization, and orchestration technologies

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer