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Medtronic Credit Collections Representative in Philippines

Careers that Change Lives

Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident — we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions.

A Day in The Life

The Credit Collections Representative is responsible for timely processing and collection of outstanding payments. This will be delivered through obtaining in depth knowledge of company policies and procedures relating to accounts receivables.

Responsibilities may include the following and other duties may be assigned.

  • Analyze credit information to establish customers' credit limits permitting highest profitable sales consistent with reasonably minimum losses.

  • Counsel and negotiate with customers to improve financial controls, suggest sources of working capital, and sets up special credit arrangements and payment schedules.

  • Plan credit restriction and collection tactics for risky, slow pay, and sensitive accounts.

  • Collect outstanding receivables in accordance with terms and conditions of sale.

Must Have: Minimum Requirements:

  • Bachelor’s Degree required

  • Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Your Profile

  • 2 – 3 years of experience in Credit Collections and Accounts Receivable within a shared service or BPO environment

  • Advanced knowledge of Microsoft Excel spreadsheets and SAP

  • Understanding of financial accounting processes, automated accounting and financial reporting packages

  • Experience in communicating with stakeholders across all levels

  • Previous experience working with ANZ stakeholders is an advantage

  • Previous experience working within the healthcare, pharmaceutical or medical devices industry is an advantage

About Medtronic Philippines

Established in 2015, Medtronic Philippines is committed to best-in-class patient and customer experience by delivering capacity, scalability, sustainable productivity levels and innovative solutions to our stakeholders, patients and customers.

The establishment has over 450 employees on-site with more than 60% being female employees

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

  • Our global well-being program supports your physical, emotional, social and financial well-being.

  • Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.

  • Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.

  • We have generous employee referral programs, employees stock purchase plan, leave benefits, and more!

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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