Job Information
Wyndham Hotels & Resorts Director of Sales and Marketing - Wyndham Grand Doha West Bay Beach in Qatar
Wyndham Hotels and Resorts is now seeking a Director of Sales and Marketing to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.
Job Summary
The Director of Sales and Marketing (in conjunction with the Sales Team) conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves key performance objectives.
It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
General Requirements
Work with the Area/Outbound Sales Offices and the General Manager to ensure understanding of sales strategy and effective implementation of this strategy for the Hotel
Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
Work with Executive team to create and implement a sales plan addressing revenue, customers’ needs and the market
Analyze market information by using sales systems and implement strategy to achieve property's financial room and catering goals
Assist Revenue Management with completing accurate six period projections
Review sales and catering guest satisfaction results to identify areas of improvement
Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.
Compile and/or direct the preparation of Actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget
Fundamental Requirements
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
Develop and manage relationships with key stakeholders, both internal and external
Works collaboratively with off-property sales channels (e.g., OSO, ASO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicate.
Attend customer events, trade shows and sales missions to maintain, build or develop key relationships with OSO/ASO Managers and customers
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
Develop and manage relationships with key stakeholders, both internal and external
Works collaboratively with off-property sales channels (e.g., OSO, ASO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicate.
Attend customer events, trade shows and sales missions to maintain, build or develop key relationships with OSO/ASO Managers and customers
Education & Experience
At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
Supervisory experience required.
Must have a driver’s license in the applicable state.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Physical Requirements
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Wyndham Grand Doha West Bay, West Bay Doha, Diplomatic Area, Plot number 2003, Doha, Doha 66626
Employment Status: Full-time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.