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Aquatics Operations Manager (Operations Specialist IV)

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Aquatics Operations Manager (Operations Specialist IV)

Salary

$50,551.55 - $67,243.45 Annually

Location

Charlottesville, VA

Job Type

Regular Full-Time

Job Number

231000010-1

Department

Parks and Recreation

Opening Date

03/18/2024

Closing Date

Continuous

Bargaining Unit

N/A

• Description

• Benefits

• Questions

General Summary

The City of Charlottesville is seeking candidates to be considered for the position of Aquatics Operations Manager (Operations Specialist IV) who are highly motivated and who strive for success by demonstrating Charlottesville's Core Values of Leadership, Trust, Creativity, Respect, and Excellence.

The preferred hiring range for this position is between $50,551.55 - $67,243.45 Annually.

Hiring Bonus: one-time hiring bonus of $2,000.

Starting offer is based on applicable education, experience, and internal equity. This is a full-time, exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement (up to $34 a month), tuition reimbursement (up to $3,000 per fiscal year), and continuing education/training opportunities.

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.

• The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

  The Aquatics Operations Manager (Operations Specialist IV) is responsible for all operations relating to the use of a complex set of aquatic facilities to promote the safety, convenience and enjoyment of the users. Oversees and participates in the daily scheduling and operations of the assigned facilities, swimming pool activities and events, including supervision of lifeguards (including but limited to scheduling lifeguards) and other workers. The Aquatics Operations Manager (Operations Specialist IV) needs to have a thorough knowledge of the operation and maintenance of pumps, motors, and other swimming pool equipment. Performs other duties as assigned.

  Working independently, leads development, execution and evaluation of a set of comprehensive programs for a core Departmental business function, OR directs the overall operations, services, staff and maintenance of the largest recreational facilities. Reports to a Management Specialist I or II.

Essential Responsibilities and Duties

Operations and Safety

• Completes regular inspections and safety assessments, maintains a hazard and drug-free environment, documents issues to identify risk areas, and recommends improvements;

• Compiles and retains operational and safety records and complies with federal, state and City safety standards;

• Makes arrangements for the use/maintenance of agency vehicles, facilities, and equipment;

• Plans, coordinates, schedules, supervises, and evaluates the operations, maintenance, and safety of the assigned facility or facilities;

• Enforces all applicable policies and procedures, evaluates their effectiveness and recommends changes;

• Ensures that all facilities meet quality standards for housekeeping, cleanliness, and maintenance;

• Ensures that programs, facilities, and personnel meet all standards for certifications and licenses, health and safety standards, Departmental program standards, and operational procedures related to the area of assignment;

• Ensures that all required certificates, licenses, permits and operating requirements are current and posted;

• Schedules, plans, organizes, supervises, and evaluates the delivery of a diverse selection of recreation programs such as after-school programs, special events, athletics, education, aquatics, camps, fitness, and/or therapeutic activities;

• Assists with departmental emergency response in accordance with Adopted Regional Emergency Operations Plan;

Relationship Management

• Efficiently and effectively utilizes available volunteer resources to supplement the efforts of existing staff;

• Interfaces with volunteers and program staff to determine extent of program need for volunteers;

• Works interactively with other supervisory staff to ensure proper and efficient use of resources;

• Coordinates efforts to optimize revenue production and/or customer satisfaction. Interacts with citizens and community organizations to resolve complaints and concerns;

• Develops and maintains community and corporate partnerships.

• Develops and implements community outreach plans to increase overall participation. Promotes diverse participation of persons from various cultural, educational, and economic backgrounds;

• Maintains a positive working relationship with supervisor and subordinates, and manages conflict effectively;

Human Resource Management

• Actively participates in performance evaluation system;

• Assists in conducting assessment interviews to determine appropriate placement based on interests, skills and abilities of seasonal staff and volunteers;

• Efficiently and effectively allocates human resources in response to unforeseen circumstances;

• Efficiently and effectively allocates human resources in the implementation of adopted maintenance plan;

• Identifies staff that would benefit from off-site training;

• Leads or participates in the hiring process for subordinate staff, following established guidelines;

• Plans, schedules, conducts and documents specialized on-site staff training;

• Complies with all applicable City Policies and Procedures and ensures compliance of subordinate staff within area of assigned responsibility;

• Plans, schedules, and directs the work of subordinate staff; confirms time and attendance of subordinate staff;

Financial Management

• Accountable for all purchases made by subordinate staff;

• Accountable for inventory of equipment and operating supplies;

• Forecasts needed equipment and supplies, and makes purchase requisition in order to maintain inventory;

• Develops budget justifications for capital equipment, staffing and annual operating supplies;

• Authorizes the purchase of supplies and equipment within authorized expense limits;

• Allocates equipment and operating supplies in accordance to budget goals and guidelines;

• May write grant and sponsorship proposals to obtain needed services, funds, equipment, or facilities;

• Develops, prepares, submits and monitors an annual budget for area of assigned responsibility;

• Adheres to Departmental cash control procedures and City financial guidelines and procedures; adheres to adopted revenue and expense limits, goals and guidelines for areas of assigned responsibility;

Reporting and Analysis

• Accountable for time and attendance reports and accident reports for subordinate staff;

• Completes and submits various financial, administrative and statistical reports;

• Evaluates data from daily operations and identifies deficiencies, recommends revisions, and implements recommendations using innovative strategies;

• Conducts program and service delivery evaluations using a variety of tools for use in developing future programming;

Strategic Management

• Assists in the development of short, medium, and long term strategies, goals and objectives.

• Directs the development and dissemination of promotional material to publicize and market assigned activities;

• May lead or assist in the development, implementation and evaluation of comprehensive Departmental plans for core services;

• Develops and implements community outreach plans to target populations to increase overall program participation;

Performs other duties as assigned.

Education, Experience and Skills

Minimum Qualifications :

• Any combination of education and experience equivalent to a Bachelor's degree from an accredited college or university in recreation, park management, therapeutic recreation, business administration/management, public administration or closely related field.

• Four (4) years of progressively responsible experience in park management or multi-faceted recreation center management providing a variety of recreation programs in the area of assignment; two (2) years of the required experience must have included supervisory duties.

• Valid VA driver's license is required by employment start date. (To view our driving eligibility requirements, visit https://www.charlottesville.gov/faq.aspx?qid=166 ).

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both orally and in writing.

• Ability to understand and follow oral and written instructions and procedures;

• General knowledge of customer service methods and procedures;

• Ability to develop oral and written instructions and procedures;

• Ability to motivate, supervise, and evaluate staff and to develop and implement staff training programs;

• Ability to schedule, coordinate, and prioritize the work of a diverse groups of employees;

• Ability to analyze programs and procedures and evaluate their performance against established objectives;

• Ability to prepare clear and concise financial, administrative, and operational reports;

• Ability to prepare and adhere to budgets;

• Ability to use a personal computer, applicable software, and peripheral equipment;

• Ability to obtain support of leaders and participants for programming implementation;

• Ability to develop and maintain effective working relationships with staff, citizen groups, and the public;

Physical Conditions & Additional Information

Physical requirements for this position as outlined by the Department of Labor:

LIGHT WORK: Ability to lift up to 20 lbs. occasionally and/or up to 10 lbs. frequently and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires the ability to lift or move more than 20 lbs. for sedentary work and the worker sits most of the time, the job is rated for light work. Physical demand requirements are in excess of those for Sedentary Work.

This position may be required to work weekends, nights, holidays, standy-by/on-call, emergency on-call, and/or weather-related emergency on-call.

This is a safety sensitive position subject to drug and alcohol testing for pre-employment, reasonable suspicion, post-accident and random testing.

Time spent in this position involves inside and outside work which may involve exposure to extreme temperatures, extreme brightness, chemicals/hazardous waste, gases/gas leaks, blood-borne pathogens, electrical hazards, extreme darkness, fumes/airborne particles and fuels.

This position also requires the regular use of or subject to vibration, ladder/step stool, traffic/roadways, driving light equipment, driving a City vehicle, moving mechanical parts and/or confined space(s).The noise level in the work environment is usually moderate.

Note: This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment with candidates who are best qualified. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.

SUMMARY OF EMPLOYEE BENEFITS

Updated July 1, 2022

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE:

• Vacation:

• 3.09 hours accrued biweekly -- 0 - <3 years

• 3.85 hours accrued biweekly -- 3 - <5 years

• 4.62 hours accrued biweekly -- 5 - <10 years

• 5.40 hours accrued biweekly -- 10 - <15 years

• 6.16 hours accrued biweekly -- 15 - <20 years

• 6.93 hours accrued biweekly -- 20 - <25 years

• 7.70 hours accrued biweekly -- 25+ years

• Sick:

• 4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation

• Holidays:

• 14 paid holidays per calendar year (13 observed and 1 floating)

2. INSURANCE:

• Aetna Medical –

• Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire:

• HMO: $0 premium for employee only coverage

• POS 1: Employee-only premium of $36.28 per biweekly pay

• POS 2: Employee-only premium of $13.02 per biweekly pay

• (Dependent coverage is available but the cost of the premium is not subsidized.)

• Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)

• Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)

• Dental (Delta Dental)

• No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized.

• Diagnosis and Preventive -- 100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%

• Primary -- $50 deductible, 80/20

• Prosthetic & Complex Restorative -- $50 deductible, 50/50

• $1,500 maximum annual benefit

• $1,000 Orthodontic Benefit

• MetLife Vision Plan: Optional

• Employee only coverage: $2.50 bi-weekly; Dependent coverage also available at differing rates.

• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;

• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

• Life:

• Two times annual salary (paid by the City)

• Optional supplemental life available for employee, spouse, dependents (paid by employee)

• AFLAC: Optional

• Cancer/accident/short term disability/intensive care insurance (paid by employee)

• Long Term Disability

• Protection from income loss due to long-term illness or injury (paid by the City)

3. RETIREMENT: The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS. There are certain provisions that must be met and the portability request must be executed within 18 months of vesting in the City's Plan.

• Pension:

• Choose from two options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary.

• A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that: the Defined Contribution retirement plan is the only plan available for Library employees)

• Supplemental:

• Deferred Compensation (457) - employee contribution

4. OTHER BENEFITS:

• Flexible Spending Accounts:

• Health Care Expenses

• Dependent Care Expenses

• Parking/Mass Transit Expenses

• Parking Subsidy of $50 per month

• Wellness Programs:

• Gym Reimbursement Program

• Monthly On-Site Nurse and Annual Flu Shots

• Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes

• Weight Watchers at Work

• Bike Commuter Program:

• Reimbursement of up to $20 per month for reasonable bike commuting expenses

• Employee Assistance Program:

• A variety of confidential, personal professional services for you and your family available 24 hours a day.

• Tuition Reimbursement Program:

• Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee.

  01

  Do you have any combination of education and experience equivalent to a Bachelor's degree from an accredited college or university in recreation, park management, therapeutic recreation, business administration/management, public administration or closely related field?

• Yes; I possess a Bachelor's degree, or higher, in recreation, park management, therapeutic recreation, business administration/management, public administration or closely related field

• Yes; I possess a combination of education and experience equivalent to a Bachelor's degree in recreation, park management, therapeutic recreation, business administration/management, public administration or closely related field

• No

  02

  Do you have at least four (4) years of progressively responsible experience in park management or multi-faceted recreation center management providing a variety of recreation programs in the area of assignment?

• Yes

• No

  03

  Do you have at least two (2) years of supervisory experience in park or recreation-related work?

• Yes

• No

  04

  Have you provided the expiration date and name of each certification you possess in the 'Certificates and Licenses' section of your application?

• Yes

• No

  05

  This position requires driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

• Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record.

• No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record.

• No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.

  06

  To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes

• No

  07

  I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes

• No

  Required Question

Agency

City of Charlottesville

Address

P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902

Phone

(434) 970-3490

Website

http://www.charlottesville.gov/jobs